Windows Ribbon is not displayed correctly in an application that uses the /largeaddressaware option on a computer that is running Windows 7, Windows Server 2008 R2, Windows Vista or Windows Server 2008

Symptoms

You run a 32-bit application that uses the Windows Ribbon and that uses the /largeaddressaware option on a computer that is running Windows 7, Windows Server 2008 R2, Windows Vista or Windows Server 2008. For example, you run Windows Live Movie Maker. However, Windows Ribbon is not displayed correctly and the application does not work as expected.

Note: To use Windows Ribbon in Windows Vista, you must install the Platform Update for Windows Vista. To use Windows Ribbon in Windows Server 2008, you must install the Platform Update for Windows Server 2008. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

960362 Description of Windows Ribbon and Animation Manager Library

Resolution

Update information for Windows 7 and Windows Server 2008 R2

Windows 7 and Windows Server 2008 R2 file information notes


  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    0.16xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    GDR

    6.1.760
    0.20xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 7

Download Download the update package now.

All supported x64-based versions of Windows 7

Download Download the update package now.

All supported x64-based versions of Windows Server 2008 R2

Download Download the update package now.

All supported IA-64-based versions of Windows Server 2008 R2

Download Download the update package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running Windows 7 or Windows Server 2008 R2.

Registry information

To use the update in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Uiribbon.dll

6.1.7600.16652

2,983,424

11-Aug-2010

04:44

x86

Uiribbonres.dll

6.1.7600.16652

1,164,800

11-Aug-2010

04:35

x86

Uiribbon.dll

6.1.7600.20777

2,983,424

11-Aug-2010

04:36

x86

Uiribbonres.dll

6.1.7600.20777

1,164,800

11-Aug-2010

04:27

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Uiribbon.dll

6.1.7600.16652

3,860,992

11-Aug-2010

05:19

x64

Uiribbonres.dll

6.1.7600.16652

1,164,800

11-Aug-2010

05:13

x64

Uiribbon.dll

6.1.7600.20777

3,860,992

11-Aug-2010

05:12

x64

Uiribbonres.dll

6.1.7600.20777

1,164,800

11-Aug-2010

05:03

x64

Uiribbon.dll

6.1.7600.16652

2,983,424

11-Aug-2010

04:44

x86

Uiribbonres.dll

6.1.7600.16652

1,164,800

11-Aug-2010

04:35

x86

Uiribbon.dll

6.1.7600.20777

2,983,424

11-Aug-2010

04:36

x86

Uiribbonres.dll

6.1.7600.20777

1,164,800

11-Aug-2010

04:27

x86

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Uiribbon.dll

6.1.7600.16652

7,853,568

11-Aug-2010

04:31

IA-64

Uiribbonres.dll

6.1.7600.16652

1,164,800

11-Aug-2010

04:20

IA-64

Uiribbon.dll

6.1.7600.20777

7,853,568

11-Aug-2010

04:18

IA-64

Uiribbonres.dll

6.1.7600.20777

1,164,800

11-Aug-2010

04:09

IA-64

Uiribbon.dll

6.1.7600.16652

2,983,424

11-Aug-2010

04:44

x86

Uiribbonres.dll

6.1.7600.16652

1,164,800

11-Aug-2010

04:35

x86

Uiribbon.dll

6.1.7600.20777

2,983,424

11-Aug-2010

04:36

x86

Uiribbonres.dll

6.1.7600.20777

1,164,800

11-Aug-2010

04:27

x86

Hotfix information for Windows Vista and Windows Server 2008

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Vista Service Pack 2 (SP2) or Windows Server 2008 Service Pack 2 (SP2). For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Vista and Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600
    2.
    22xxx

    Windows Vista and Windows Server 2008

    SP2

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Uiribbon.dll

6.0.6002.22483

3,023,360

08-Sep-2010

18:39

x86

Uiribbonres.dll

6.0.6002.22483

1,164,800

08-Sep-2010

16:17

x86

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Uiribbon.dll

6.0.6002.22483

3,815,424

08-Sep-2010

18:11

x64

Uiribbonres.dll

6.0.6002.22483

1,164,800

08-Sep-2010

15:51

x64

Uiribbon.dll

6.0.6002.22483

3,023,360

08-Sep-2010

18:39

x86

Uiribbonres.dll

6.0.6002.22483

1,164,800

08-Sep-2010

16:17

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about Windows Ribbon framework, visit the following Microsoft websites:

Learn about Windows 7: Windows Ribbon Framework

Introducing the Windows Ribbon FrameworkFor more information about the /LARGEADDRESSAWARE option, visit the following Microsoft website:

the /LARGEADDRESSAWARE optionFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

File name

Update.mum

File version

Not Applicable

File size

1,684

Date (UTC)

09-Sep-2010

Time (UTC)

12:59

Platform

Not Applicable

File name

X86_1d6d6e1a72814d87472fe604370235bd_31bf3856ad364e35_7.0.6002.22483_none_f20f084f2a451c84.manifest

File version

Not Applicable

File size

696

Date (UTC)

09-Sep-2010

Time (UTC)

12:59

Platform

Not Applicable

File name

X86_microsoft-windows-uiribbon_31bf3856ad364e35_7.0.6002.22483_none_6669f3f4b49dc5be.manifest

File version

Not Applicable

File size

19,705

Date (UTC)

08-Sep-2010

Time (UTC)

19:03

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

File name

Amd64_dd63d8f2eb61fc1f7a0e5157adcfa0fe_31bf3856ad364e35_7.0.6002.22483_none_710f95868a295c79.manifest

File version

Not Applicable

File size

1,042

Date (UTC)

09-Sep-2010

Time (UTC)

12:58

Platform

Not Applicable

File name

Amd64_microsoft-windows-uiribbon_31bf3856ad364e35_7.0.6002.22483_none_c2888f786cfb36f4.manifest

File version

Not Applicable

File size

19,739

Date (UTC)

08-Sep-2010

Time (UTC)

18:30

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

1,694

Date (UTC)

09-Sep-2010

Time (UTC)

12:58

Platform

Not Applicable

File name

Wow64_microsoft-windows-uiribbon_31bf3856ad364e35_7.0.6002.22483_none_ccdd39caa15bf8ef.manifest

File version

Not Applicable

File size

14,989

Date (UTC)

08-Sep-2010

Time (UTC)

18:47

Platform

Not Applicable

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

Package_1_for_kb2300535_bf~31bf3856ad364e35~x86~~6.1.1.0.mum

File version

Not applicable

File size

1,782

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Package_1_for_kb2300535~31bf3856ad364e35~x86~~6.1.1.0.mum

File version

Not applicable

File size

2,485

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Package_2_for_kb2300535_bf~31bf3856ad364e35~x86~~6.1.1.0.mum

File version

Not applicable

File size

1,748

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Package_2_for_kb2300535~31bf3856ad364e35~x86~~6.1.1.0.mum

File version

Not applicable

File size

2,451

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Package_for_kb2300535_rtm_bf~31bf3856ad364e35~x86~~6.1.1.0.mum

File version

Not applicable

File size

1,891

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Package_for_kb2300535_rtm~31bf3856ad364e35~x86~~6.1.1.0.mum

File version

Not applicable

File size

1,926

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

X86_2022721947a0cfb2d26ea29e0c7bbe1f_31bf3856ad364e35_6.1.7600.20777_none_a6e040ea2464be48.manifest

File version

Not applicable

File size

696

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

X86_9df3efe17513e0992c08b0bc80c75efc_31bf3856ad364e35_6.1.7600.16652_none_74c70e1a805d80e8.manifest

File version

Not applicable

File size

696

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

X86_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.16652_none_72d0a6d57472fa98.manifest

File version

Not applicable

File size

15,753

Date (UTC)

11-Aug-2010

Time (UTC)

05:18

Platform

Not applicable

File name

X86_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.20777_none_7349a53a8d9c50f7.manifest

File version

Not applicable

File size

15,753

Date (UTC)

11-Aug-2010

Time (UTC)

05:11

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_783f357bacfdb17b63b0dd73c269bef3_31bf3856ad364e35_6.1.7600.16652_none_533e9381dc626691.manifest

File version

Not applicable

File size

1,042

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Amd64_cd559cba19a573e5b9da316017bf18e8_31bf3856ad364e35_6.1.7600.20777_none_3feb579f9c4b37a2.manifest

File version

Not applicable

File size

1,042

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Amd64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.16652_none_ceef42592cd06bce.manifest

File version

Not applicable

File size

15,757

Date (UTC)

11-Aug-2010

Time (UTC)

06:07

Platform

Not applicable

File name

Amd64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.20777_none_cf6840be45f9c22d.manifest

File version

Not applicable

File size

15,757

Date (UTC)

11-Aug-2010

Time (UTC)

06:12

Platform

Not applicable

File name

Package_1_for_kb2300535_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum

File version

Not applicable

File size

2,002

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Package_1_for_kb2300535~31bf3856ad364e35~amd64~~6.1.1.0.mum

File version

Not applicable

File size

2,931

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Package_2_for_kb2300535_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum

File version

Not applicable

File size

1,968

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Package_2_for_kb2300535~31bf3856ad364e35~amd64~~6.1.1.0.mum

File version

Not applicable

File size

2,897

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Package_for_kb2300535_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum

File version

Not applicable

File size

1,903

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Package_for_kb2300535_rtm~31bf3856ad364e35~amd64~~6.1.1.0.mum

File version

Not applicable

File size

1,938

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Wow64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.16652_none_d943ecab61312dc9.manifest

File version

Not applicable

File size

15,757

Date (UTC)

11-Aug-2010

Time (UTC)

05:09

Platform

Not applicable

File name

Wow64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.20777_none_d9bceb107a5a8428.manifest

File version

Not applicable

File size

15,757

Date (UTC)

11-Aug-2010

Time (UTC)

05:02

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_66cfd43ffb687cfc043a744f90fe42af_31bf3856ad364e35_6.1.7600.20777_none_2673d2f8480a3851.manifest

File version

Not applicable

File size

1,040

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Ia64_7a5bbe20dac01e172860b8651b997e2c_31bf3856ad364e35_6.1.7600.16652_none_59ac349cc6c07302.manifest

File version

Not applicable

File size

1,040

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Ia64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.16652_none_72d24acb74710394.manifest

File version

Not applicable

File size

15,755

Date (UTC)

11-Aug-2010

Time (UTC)

06:06

Platform

Not applicable

File name

Ia64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.20777_none_734b49308d9a59f3.manifest

File version

Not applicable

File size

15,755

Date (UTC)

11-Aug-2010

Time (UTC)

06:06

Platform

Not applicable

File name

Package_1_for_kb2300535_bf~31bf3856ad364e35~ia64~~6.1.1.0.mum

File version

Not applicable

File size

1,997

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Package_1_for_kb2300535~31bf3856ad364e35~ia64~~6.1.1.0.mum

File version

Not applicable

File size

2,924

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Package_for_kb2300535_rtm_bf~31bf3856ad364e35~ia64~~6.1.1.0.mum

File version

Not applicable

File size

1,449

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Package_for_kb2300535_rtm~31bf3856ad364e35~ia64~~6.1.1.0.mum

File version

Not applicable

File size

1,468

Date (UTC)

11-Aug-2010

Time (UTC)

07:49

Platform

Not applicable

File name

Wow64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.16652_none_d943ecab61312dc9.manifest

File version

Not applicable

File size

15,757

Date (UTC)

11-Aug-2010

Time (UTC)

05:09

Platform

Not applicable

File name

Wow64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.20777_none_d9bceb107a5a8428.manifest

File version

Not applicable

File size

15,757

Date (UTC)

11-Aug-2010

Time (UTC)

05:02

Platform

Not applicable

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