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Symptoms

Assume that you have a device that's running Windows 8 and that uses a scaling plateau such as 1.8. When you go to the wireless network connection screen, no networks are listed, and you miss the opportunity to sign in through a Microsoft account.

Cause

This problem occurs because the height of the control in the network list is set incorrectly. Therefore, the control does not have free-sizing functionality when it's rendered with a scaling plateau that's higher than 1.5.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 8.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 file information notesImportant Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.16 xxx

    Windows 8

    RTM

    GDR

    6.2.920 0.20 xxx

    Windows 8

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8

File name

Version

File size

Date

Time

Platform

Msoobedui.dll

6.2.9200.16658

836,608

04-Jul-2013

02:14

x86

Msoobedui.dll

6.2.9200.20765

836,608

04-Jul-2013

07:30

x86



For all supported x64-based versions of Windows 8

File name

Version

File size

Date

Time

Platform

Msoobedui.dll

6.2.9200.16658

901,632

06-Jul-2013

00:16

x64

Msoobedui.dll

6.2.9200.20765

901,632

04-Jul-2013

14:12

x64



For all supported ARM-based versions of Windows 8

File name

Version

File size

Date

Time

Platform

Msoobedui.dll

6.2.9200.16658

868,352

04-Jul-2013

02:10

Not Applicable



Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

For information about display sizes and resolutions, see StartTiles.

Also, learn about the terminology Microsoft uses to describe software updates.

Additional file information for Windows 8

Additional files for all supported x86-based versions of Windows 8

File name

X86_4b94913e2dcca036ef31b432482ee90f_31bf3856ad364e35_6.2.9200.16658_none_7935bfa138c630f0.manifest

File version

Not Applicable

File size

704

Date (UTC)

08-Jul-2013

Time (UTC)

13:55

Platform

Not Applicable

File name

X86_ecd5cb9360b328fe912b529717b38aad_31bf3856ad364e35_6.2.9200.20765_none_9f186ceca37798ac.manifest

File version

Not Applicable

File size

704

Date (UTC)

08-Jul-2013

Time (UTC)

13:55

Platform

Not Applicable

File name

X86_microsoft-windows-oobe-machine-dui_31bf3856ad364e35_6.2.9200.16658_none_ddaaa8f7d4ab592f.manifest

File version

Not Applicable

File size

39,993

Date (UTC)

04-Jul-2013

Time (UTC)

02:50

Platform

Not Applicable

File name

X86_microsoft-windows-oobe-machine-dui_31bf3856ad364e35_6.2.9200.20765_none_de2674f8edd3c8e5.manifest

File version

Not Applicable

File size

39,993

Date (UTC)

04-Jul-2013

Time (UTC)

08:20

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows 8

File name

Amd64_a15523587661abe7c27ea8d7c0f8c653_31bf3856ad364e35_6.2.9200.20765_none_72ce74cc4333cf02.manifest

File version

Not Applicable

File size

708

Date (UTC)

08-Jul-2013

Time (UTC)

13:56

Platform

Not Applicable

File name

Amd64_c4628408e91332b14fcd6a3284539fca_31bf3856ad364e35_6.2.9200.16658_none_eddbba4f5dcace6f.manifest

File version

Not Applicable

File size

708

Date (UTC)

08-Jul-2013

Time (UTC)

13:56

Platform

Not Applicable

File name

Amd64_microsoft-windows-oobe-machine-dui_31bf3856ad364e35_6.2.9200.16658_none_39c9447b8d08ca65.manifest

File version

Not Applicable

File size

39,997

Date (UTC)

06-Jul-2013

Time (UTC)

00:54

Platform

Not Applicable

File name

Amd64_microsoft-windows-oobe-machine-dui_31bf3856ad364e35_6.2.9200.20765_none_3a45107ca6313a1b.manifest

File version

Not Applicable

File size

39,997

Date (UTC)

04-Jul-2013

Time (UTC)

15:34

Platform

Not Applicable

Additional files for all supported ARM-based versions of Windows 8

File name

Arm_55235b2cfb266b8c360575ad1dbecddd_31bf3856ad364e35_6.2.9200.16658_none_f2837c22e7cc98e0.manifest

File version

Not Applicable

File size

704

Date (UTC)

08-Jul-2013

Time (UTC)

13:54

Platform

Not Applicable

File name

Arm_microsoft-windows-oobe-machine-dui_31bf3856ad364e35_6.2.9200.16658_none_ddad1b4fd4a877f5.manifest

File version

Not Applicable

File size

39,993

Date (UTC)

04-Jul-2013

Time (UTC)

04:29

Platform

Not Applicable


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