XAML textures intermittently do not show in an app in Windows 8.1

Symptoms

In Windows RT 8.1, Windows 8.1 and Windows Server 2012 R2, extensible application markup language (XAML) textures intermittently do not show in an app. In this situation, some key UI elements may be missing in the app.

Resolution

To resolve this issue for Windows RT 8.1, Windows 8.1 and Windows Server 2012 R2, install update rollup 2919355 or install the hotfix that is described in this article.

Update information for Windows RT 8.1, Windows 8.1 and Windows Server 2012 R2

For more information about how to obtain update 2919355, click the following article number to view the article in the Microsoft Knowledge Base:

2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows RT 8.1, Windows 8.1 or Windows Server 2012 R2.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.


Windows 8.1 and Windows Server 2012 file information notes Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.16 xxx

    Windows Server 2012

    RTM

    GDR

    6.2.920 0.20xxx

    Windows Server 2012

    RTM

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For Windows RT 8.1

File name

File version

File size

Date

Time

Platform

Dcomp.dll

6.3.9600.17042

256,208

08-Mar-2014

08:28

Not Applicable

For all supported x86-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

Dcomp.dll

6.3.9600.17042

241,664

08-Mar-2014

12:00

x86

For all supported x64-based versions of Windows 8.1 and of Windows Server 2012

File name

File version

File size

Date

Time

Platform

Dcomp.dll

6.3.9600.17042

356,848

08-Mar-2014

15:29

x64

Dcomp.dll

6.3.9600.17042

222,720

08-Mar-2014

06:31

x86


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows 8.1 and Windows Server 2012 R2

Additional files for Windows RT 8.1

File name

Arm_61faa234d27602fa0b6e39f222661308_31bf3856ad364e35_6.3.9600.17042_none_2ca92a5237fa30e8.manifest

File version

Not Applicable

File size

705

Date (UTC)

09-Mar-2014

Time (UTC)

02:28

Platform

Not Applicable

File name

Arm_microsoft-windows-directcomposition_31bf3856ad364e35_6.3.9600.17042_none_323ffb3c5d3b5823.manifest

File version

Not Applicable

File size

27,442

Date (UTC)

08-Mar-2014

Time (UTC)

08:44

Platform

Not Applicable

Additional files for all supported x86-based versions of Windows 8.1

File name

X86_4dda5a9d2ede9246c76202b65194733a_31bf3856ad364e35_6.3.9600.17042_none_8392888dece6c50d.manifest

File version

Not Applicable

File size

705

Date (UTC)

09-Mar-2014

Time (UTC)

02:28

Platform

Not Applicable

File name

X86_microsoft-windows-directcomposition_31bf3856ad364e35_6.3.9600.17042_none_323d88e45d3e395d.manifest

File version

Not Applicable

File size

27,442

Date (UTC)

08-Mar-2014

Time (UTC)

13:06

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2

File name

Amd64_7e1e34919b49f480e0e8dc861f475d75_31bf3856ad364e35_6.3.9600.17042_none_d69eec3079b8d3bc.manifest

File version

Not Applicable

File size

1,060

Date (UTC)

09-Mar-2014

Time (UTC)

02:06

Platform

Not Applicable

File name

Amd64_microsoft-windows-directcomposition_31bf3856ad364e35_6.3.9600.17042_none_8e5c2468159baa93.manifest

File version

Not Applicable

File size

27,446

Date (UTC)

08-Mar-2014

Time (UTC)

20:36

Platform

Not Applicable

File name

Wow64_microsoft-windows-directcomposition_31bf3856ad364e35_6.3.9600.17042_none_98b0ceba49fc6c8e.manifest

File version

Not Applicable

File size

27,454

Date (UTC)

08-Mar-2014

Time (UTC)

13:05

Platform

Not Applicable


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