This article describes an issue when you use the Certutil.exe command-line tool. A hotfix is available to resolve this issue. The hotfix has a prerequisite.

Symptoms

Assume that you copy a .pfx certificate file to a Windows 8.1-based or Windows Server 2012 R2-based computer that has its Trusted Platform Module (TPM) chip enabled. You run the certutil -importpfx command and the -pin argument to import the .pfx file together with a virtual smart card (VSC) personal identification number (PIN). In this situation, the -pin argument cannot be recognized, and you are always prompted for the VSC PIN.

Cause

This issue occurs because the value for the -pin argument is saved into a global variable during the argument processing. However, the value is never used by the Certutil.exe command-line tool. Therefore, you are always prompted for the VSC PIN.

Resolution

To resolve the issue, install the hotfix that is described in this article.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Window 8.1 or Windows Server 2012 R2. Additionally, you must have the following update installed:

2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update: April 2014

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 file information and notes

Important Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1/Windows Server 2012 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.16xxx

    Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

    RTM

    GDR

    6.3.960 0.17 xxx

    Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

    RTM

    GDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For Windows RT 8.1

File name

File version

File size

Date

Time

Platform

Certenc.dll

6.3.9600.16384

43,520

22-Aug-2013

03:01

Not applicable

Certutil.exe

6.3.9600.17092

932,352

09-Apr-2014

03:22

Not applicable

For all supported x86-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

Certenc.dll

6.3.9600.16384

43,008

22-Aug-2013

03:52

x86

Certutil.exe

6.3.9600.17092

1,043,456

09-Apr-2014

04:11

x86

For all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Certenc.dll

6.3.9600.16384

51,200

22-Aug-2013

11:18

x64

Certutil.exe

6.3.9600.17092

1,279,488

09-Apr-2014

04:42

x64

Certenc.dll

6.3.9600.16384

43,008

22-Aug-2013

03:52

x86

Certutil.exe

6.3.9600.17092

1,043,456

09-Apr-2014

04:11

x86


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates For more information about the Certutil.exe command-line tool, go to the following Microsoft website:

General information about the Certutil.exe command-line tool

Additional file information for Windows RT 8.1, Windows 8.1, and for Windows Server 2012 R2

Additional files for Windows RT 8.1

File property

Value

File name

Arm_7dd98904dd2b8331ecfc2167d9db1dea_31bf3856ad364e35_6.3.9600.17092_none_289a57628e3e4673.manifest

File version

Not applicable

File size

696

Date (UTC)

09-Apr-2014

Time (UTC)

20:48

Platform

Not applicable

File name

Arm_microsoft-windows-certutil_31bf3856ad364e35_6.3.9600.17092_none_4a1a51d24efd523f.manifest

File version

Not applicable

File size

27,450

Date (UTC)

09-Apr-2014

Time (UTC)

20:48

Platform

Not applicable

File name

Package_1_for_kb2955631~31bf3856ad364e35~arm~~6.3.1.0.mum

File version

Not applicable

File size

1,770

Date (UTC)

09-Apr-2014

Time (UTC)

20:48

Platform

Not applicable

File name

Package_2_for_kb2955631~31bf3856ad364e35~arm~~6.3.1.0.mum

File version

Not applicable

File size

1,821

Date (UTC)

09-Apr-2014

Time (UTC)

20:48

Platform

Not applicable

File name

Package_for_kb2955631_rtm_gm~31bf3856ad364e35~arm~~6.3.1.0.mum

File version

Not applicable

File size

1,681

Date (UTC)

09-Apr-2014

Time (UTC)

20:48

Platform

Not applicable

File name

Package_for_kb2955631_rtm~31bf3856ad364e35~arm~~6.3.1.0.mum

File version

Not applicable

File size

1,632

Date (UTC)

09-Apr-2014

Time (UTC)

20:48

Platform

Not applicable

Additional files for all supported x86-based versions of Windows 8.1

File property

Value

File name

Package_1_for_kb2955631~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not applicable

File size

1,770

Date (UTC)

09-Apr-2014

Time (UTC)

20:48

Platform

Not applicable

File name

Package_2_for_kb2955631~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not applicable

File size

1,821

Date (UTC)

09-Apr-2014

Time (UTC)

20:48

Platform

Not applicable

File name

Package_for_kb2955631_rtm_gm~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not applicable

File size

1,681

Date (UTC)

09-Apr-2014

Time (UTC)

20:48

Platform

Not applicable

File name

Package_for_kb2955631_rtm~31bf3856ad364e35~x86~~6.3.1.0.mum

File version

Not applicable

File size

1,632

Date (UTC)

09-Apr-2014

Time (UTC)

20:48

Platform

Not applicable

File name

X86_b6aeff4dfd84a810d425c6e60d9cb12d_31bf3856ad364e35_6.3.9600.17092_none_e3651a043e214f80.manifest

File version

Not applicable

File size

696

Date (UTC)

09-Apr-2014

Time (UTC)

20:48

Platform

Not applicable

File name

X86_microsoft-windows-certutil_31bf3856ad364e35_6.3.9600.17092_none_4a17df7a4f003379.manifest

File version

Not applicable

File size

27,450

Date (UTC)

09-Apr-2014

Time (UTC)

20:48

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2

File property

Value

File name

Amd64_b6aeff4dfd84a810d425c6e60d9cb12d_31bf3856ad364e35_6.3.9600.17092_none_3f83b587f67ec0b6.manifest

File version

Not applicable

File size

698

Date (UTC)

09-Apr-2014

Time (UTC)

21:08

Platform

Not applicable

File name

Amd64_c7f5b49bf6bfc6c34d262ae600bc1cb0_31bf3856ad364e35_6.3.9600.17092_none_6ee56a8974d35f60.manifest

File version

Not applicable

File size

700

Date (UTC)

09-Apr-2014

Time (UTC)

21:08

Platform

Not applicable

File name

Amd64_microsoft-windows-certutil_31bf3856ad364e35_6.3.9600.17092_none_a6367afe075da4af.manifest

File version

Not applicable

File size

27,454

Date (UTC)

09-Apr-2014

Time (UTC)

21:08

Platform

Not applicable

File name

Package_1_for_kb2955631~31bf3856ad364e35~amd64~~6.3.1.0.mum

File version

Not applicable

File size

1,780

Date (UTC)

09-Apr-2014

Time (UTC)

21:08

Platform

Not applicable

File name

Package_2_for_kb2955631~31bf3856ad364e35~amd64~~6.3.1.0.mum

File version

Not applicable

File size

2,268

Date (UTC)

09-Apr-2014

Time (UTC)

21:08

Platform

Not applicable

File name

Package_3_for_kb2955631~31bf3856ad364e35~amd64~~6.3.1.0.mum

File version

Not applicable

File size

2,278

Date (UTC)

09-Apr-2014

Time (UTC)

21:08

Platform

Not applicable

File name

Package_for_kb2955631_rtm_gm~31bf3856ad364e35~amd64~~6.3.1.0.mum

File version

Not applicable

File size

1,969

Date (UTC)

09-Apr-2014

Time (UTC)

21:08

Platform

Not applicable

File name

Package_for_kb2955631_rtm~31bf3856ad364e35~amd64~~6.3.1.0.mum

File version

Not applicable

File size

2,529

Date (UTC)

09-Apr-2014

Time (UTC)

21:08

Platform

Not applicable

File name

X86_microsoft-windows-certutil_31bf3856ad364e35_6.3.9600.17092_none_4a17df7a4f003379.manifest

File version

Not applicable

File size

27,450

Date (UTC)

09-Apr-2014

Time (UTC)

21:08

Platform

Not applicable


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