This article describes an issue that occurs when you access a Windows Server 2012 R2-based AD FS server. A hotfix is available to resolve this issue. The hotfix has a prerequisite.

Symptoms

This issue occurs on a Windows Server 2012 R2-based AD FS server that has multi-factor authentication (MFA) deployed.

Note Access from intranet uses Windows authentication.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this update, you must have update 2919355 installed in Windows Server 2012 R2.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2012 R2 file information and notes

Important Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1/Windows Server 2012 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.17 xxx

    Windows Server 2012 R2

    RTM

    GDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Microsoft.identityserver.diagnostics.dll

6.3.9600.17567

151,552

10-Jan-2015

10:12

x86

Microsoft.identityserver.proxyservice.exe

6.3.9600.17567

73,216

10-Jan-2015

10:12

x86

Microsoft.identityserver.proxyservice.exe.config

Not applicable

1,067

15-Mar-2014

00:10

Not applicable

Microsoft.identityserver.service.dll

6.3.9600.17567

695,296

10-Jan-2015

10:12

x86

Microsoft.identityserver.webhost.dll

6.3.9600.17567

175,104

10-Jan-2015

10:12

x86

Microsoft.identityserver.web.dll

6.3.9600.17567

814,080

10-Jan-2015

10:12

x86

Microsoft.identityserver.dll

6.3.9600.17567

653,312

10-Jan-2015

10:12

x86

Additional file information

Additional file information for Windows Server 2012 R2

Additional files for all supported x64-based versions of Windows Server 2012 R2

File property

Value

File name

Amd64_0e9d95c40d729b250d3d79719211eb1e_31bf3856ad364e35_6.3.9600.17568_none_7bf62d975c68f5a1.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_19715a29f66a6dc8e51e87434f2db283_31bf3856ad364e35_6.3.9600.17568_none_dede0a07e11086b2.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_473b6af72f54e52aad7eaf878fd279f5_31bf3856ad364e35_6.3.9600.17568_none_9b162d21ddd285fe.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_5c1c9bcae14d16c9bcf7e2d15ac0b865_31bf3856ad364e35_6.3.9600.17568_none_8a20346d2660a572.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_6268ffa04496e1b4bba523764bb8df1f_31bf3856ad364e35_6.3.9600.17568_none_a182941426b52809.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_645d3803879d00f1be26f83db45215b2_31bf3856ad364e35_6.3.9600.17568_none_f5bc3942f35b7055.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_66a81f39bdd9c3d17d0395245ec8aa08_31bf3856ad364e35_6.3.9600.17568_none_5f802c40859c37fb.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_7d8cbe4d51f3864a6781e7d02d5e7ffe_31bf3856ad364e35_6.3.9600.17568_none_7c77b58f38bee13d.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_810c60fced11605568583dbe60fcd3a8_31bf3856ad364e35_6.3.9600.17568_none_c32a75ad79fbb11c.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_8670dc4830e50db4139b6e5e53661243_31bf3856ad364e35_6.3.9600.17568_none_f08eec285ee3a543.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_88cb0a119250cbdcc9e64f0a4bbbe24a_31bf3856ad364e35_6.3.9600.17568_none_2a38b49d87db940c.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_8f3b862645a7f1d803c90eabccef7df1_31bf3856ad364e35_6.3.9600.17568_none_d2d3186ea4ec9491.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_94468e3bf91113e4f11cf83ade4819d0_31bf3856ad364e35_6.3.9600.17568_none_f82283f63c17ea77.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_a0a3b84a225b65dd5b69960c65eba412_31bf3856ad364e35_6.3.9600.17568_none_6771d15a22d37064.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_aa98c10183b1ed76d8d541837e278634_31bf3856ad364e35_6.3.9600.17568_none_ba6709f1cba0a743.manifest

File version

Not applicable

File size

718

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_b0f94e75036bef84fc8c08893745be70_31bf3856ad364e35_6.3.9600.17568_none_32556ca2cfcf0b4c.manifest

File version

Not applicable

File size

710

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_be76202a9b1ff09e76f73b0de262b548_31bf3856ad364e35_6.3.9600.17568_none_85078668dc8562d4.manifest

File version

Not applicable

File size

714

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_c4b5765e8d63612ef792eaa3ba5841a1_31bf3856ad364e35_6.3.9600.17568_none_023e9e95e43999c7.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_d889def04a7df42dcc78faa56038e74c_31bf3856ad364e35_6.3.9600.17568_none_cf1cb6bdbd6baf54.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_dbf03235746e5d815d61aa3c909d1438_31bf3856ad364e35_6.3.9600.17568_none_010376e15f0bbd21.manifest

File version

Not applicable

File size

2,085

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_df69d5536fc94f9e64d33849e574b533_31bf3856ad364e35_6.3.9600.17568_none_196419ecc2a87d05.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_ed279ec2159d35f58ec66200106734cf_31bf3856ad364e35_6.3.9600.17568_none_a795ae520d24e2e1.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_f9071c57603d3b630bd9d85640cc09f5_31bf3856ad364e35_6.3.9600.17568_none_0fcbf87e6564958d.manifest

File version

Not applicable

File size

722

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Amd64_microsoft-windows-i..yserver-eventtraces_31bf3856ad364e35_6.3.9600.17568_none_304c4e2346d60945.manifest

File version

Not applicable

File size

113,669

Date (UTC)

10-Jan-2015

Time (UTC)

03:39

Platform

Not applicable

File name

Amd64_microsoft.identityserver.nativeresources_31bf3856ad364e35_6.3.9600.17568_none_92fd43676159823d.manifest

File version

Not applicable

File size

4,000

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Msil_microsoft.identityserver.diagnostics_31bf3856ad364e35_6.3.9600.17568_none_0c10f9ac38ea8a70.manifest

File version

Not applicable

File size

3,350

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Msil_microsoft.identityserver.proxyservice_31bf3856ad364e35_6.3.9600.17568_none_46f9e885e927a2e3.manifest

File version

Not applicable

File size

4,767

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Msil_microsoft.identityserver.service_31bf3856ad364e35_6.3.9600.17568_none_5d15160300120201.manifest

File version

Not applicable

File size

3,334

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Msil_microsoft.identityserver.webhost_31bf3856ad364e35_6.3.9600.17568_none_7932882de17e1770.manifest

File version

Not applicable

File size

3,334

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Msil_microsoft.identityserver.web_31bf3856ad364e35_6.3.9600.17568_none_0d0764c6fc0b1146.manifest

File version

Not applicable

File size

3,318

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable

File name

Msil_microsoft.identityserver_31bf3856ad364e35_6.3.9600.17568_none_26d3e8aa7657024e.manifest

File version

Not applicable

File size

3,302

Date (UTC)

12-Jan-2015

Time (UTC)

18:50

Platform

Not applicable



Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.

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