This article describes an issue that occurs on certain touch-only devices that have high dots per inch (DPI) display in Windows 8.1. You can fix this issue by using the update in this article. Before you install this update, check out theĀ Prerequisites section.

How to get this update

You can get this update by using one of the following methods. We have released an update through Windows Update and Microsoft Download Center. Even though this issue is observed only in Windows 8.1, the update also applies to Windows RT 8.1 and Windows Server 2012 R2.

Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is provided as a Recommended update on Windows Update. For more information on how to run Windows Update, seeĀ How to get an update through Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows Server 2012 R2

Download Download the package now.

Note The update for Windows RT 8.1 can be downloaded only from Windows Update.

For more information about how to download Microsoft support files, select the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update detail information

Prerequisites

To apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.

Registry information

To install this update, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 and Windows Server 2012 R2 file information and notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.18xxx

    Windows 8.1 and Windows Server 2012 R2

    RTM

    GDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes aren't listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

Comctl32.dll

6.10.9600.18006

2,105,856

06-Aug-2015

17:20

x86

For all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Comctl32.dll

6.10.9600.18006

2,583,040

06-Aug-2015

18:16

x64

Comctl32.dll

6.10.9600.18006

2,105,856

06-Aug-2015

17:20

x86

For all supported Windows RT 8.1

File name

File version

File size

Date

Time

Platform

Comctl32.dll

6.10.9600.18006

1,826,304

06-Aug-2015

16:43

Not applicable

Additional file information

Additional file information for Windows 8.1 and for Windows Server 2012 R2

Additional files for all supported x86-based versions of Windows 8.1

File property

Value

File name

X86_ba37dc1292c869578d4697878bf8eaac_6595b64144ccf1df_6.0.9600.18006_none_83d80111790e5e10.manifest

File version

Not applicable

File size

635

Date (UTC)

07-Aug-2015

Time (UTC)

07:27

Platform

Not applicable

File name

X86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_a9ec6aab013aafee.manifest

File version

Not applicable

File size

3,919

Date (UTC)

06-Aug-2015

Time (UTC)

18:39

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2

File property

Value

File name

Amd64_257a3293503d1e53817f53d064dfe5ec_6595b64144ccf1df_6.0.9600.18006_none_6fe371a81251ef8b.manifest

File version

Not applicable

File size

639

Date (UTC)

07-Aug-2015

Time (UTC)

07:27

Platform

Not applicable

File name

Amd64_ba37dc1292c869578d4697878bf8eaac_6595b64144ccf1df_6.0.9600.18006_none_dff69c95316bcf46.manifest

File version

Not applicable

File size

637

Date (UTC)

07-Aug-2015

Time (UTC)

07:27

Platform

Not applicable

File name

Amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_623f33d3ecbe86e8.manifest

File version

Not applicable

File size

3,925

Date (UTC)

06-Aug-2015

Time (UTC)

20:51

Platform

Not applicable

File name

X86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_a9ec6aab013aafee.manifest

File version

Not applicable

File size

3,919

Date (UTC)

06-Aug-2015

Time (UTC)

18:39

Platform

Not applicable

Additional files for all supported Windows RT 8.1

File property

Value

File name

Arm_8760bf965b4355557cc7012ba7850c36_6595b64144ccf1df_6.0.9600.18006_none_cdb2c6c1789f7c01.manifest

File version

Not applicable

File size

635

Date (UTC)

07-Aug-2015

Time (UTC)

07:27

Platform

Not applicable

File name

Arm_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_a9ec3747013b01d8.manifest

File version

Not applicable

File size

3,919

Date (UTC)

06-Aug-2015

Time (UTC)

17:35

Platform

Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

CauseThis issue occurs because of touch-targeting heuristics in the Windows kernel mode driver.

References

See the terminology that Microsoft uses to describe software updates.

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