Symptoms

Consider the following scenario:

  • You have a tablet computer that is running Windows 7.

  • You have no input device installed on the tablet computer. For example, you have no keyboard or mouse installed on the computer.

  • The computer does not resume from hibernation successfully.

  • Windows displays a Windows resume loader menu and waits for input.

In this scenario, you cannot try to resume the computer from hibernation again because you have no input device installed.

Cause

This issue occurs because touch input is not available during the startup loader phase. However, the Windows resume loader menu requires input for the startup process to resume.

Resolution

After you install the hotfix, a new Boot Configuration Data (BCD) option enables you to set a time-out for the Windows resume loader menu. When the time-out is reached, the resume data is discarded and the computer restarts automatically.

To set the time-out value, at a command prompt, type the following command, and then press ENTER:

Bcdedit /set {resumeloadersettings} custom:0x15000080 <seconds to wait>For example, to set the time-out to 120 seconds, at a command prompt, type the following command, and then press ENTER:

Bcdedit /set {resumeloadersettings} custom:0x15000080 120

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 or Windows 7 Service Pack 1 (SP1).For more information about how to obtain a Windows 7 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 file information note

Important Windows 7 and Windows Server 2008 R2 updates are included in the same packages.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    SR_Level

    Service branch

    6.1.760
    0.
    16xxx

    Windows 7

    RTM

    GDR

    6.1.760
    0.
    20xxx

    Windows 7

    RTM

    LDR

    6.1.760
    1.
    17xxx

    Windows 7

    SP1

    GDR

    6.1.760
    1.
    21xxx

    Windows 7

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows 7" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Setbcdlocale.dll

6.1.7600.16385

49,664

14-Jul-2009

01:16

Winload.exe

6.1.7600.20916

507,880

05-Mar-2011

05:53

Winresume.exe

6.1.7600.20916

443,232

05-Mar-2011

05:53

Setbcdlocale.dll

6.1.7601.17514

50,176

20-Nov-2010

12:21

Winload.exe

6.1.7601.21675

508,904

05-Mar-2011

05:27

Winresume.exe

6.1.7601.21675

443,744

05-Mar-2011

05:27

Winload.exe

6.1.7600.20916

507,880

05-Mar-2011

05:53

Winresume.exe

6.1.7600.20916

443,232

05-Mar-2011

05:53

Winload.exe

6.1.7601.21675

508,904

05-Mar-2011

05:27

Winresume.exe

6.1.7601.21675

443,744

05-Mar-2011

05:27

For all supported x64-based versions of Windows 7

File name

File version

File size

Date

Time

Setbcdlocale.dll

6.1.7600.16385

62,976

14-Jul-2009

01:41

Winload.efi

6.1.7600.20916

642,432

05-Mar-2011

06:30

Winload.exe

6.1.7600.20916

605,040

05-Mar-2011

06:28

Winresume.efi

6.1.7600.20916

562,048

05-Mar-2011

06:30

Winresume.exe

6.1.7600.20916

519,696

05-Mar-2011

06:28

Setbcdlocale.dll

6.1.7601.17514

63,488

20-Nov-2010

13:27

Winload.efi

6.1.7601.21675

642,944

05-Mar-2011

06:20

Winload.exe

6.1.7601.21675

605,552

05-Mar-2011

06:16

Winresume.efi

6.1.7601.21675

567,232

05-Mar-2011

06:16

Winresume.exe

6.1.7601.21675

519,696

05-Mar-2011

06:16

Winload.efi

6.1.7600.20916

642,432

05-Mar-2011

06:30

Winload.exe

6.1.7600.20916

605,040

05-Mar-2011

06:28

Winresume.efi

6.1.7600.20916

562,048

05-Mar-2011

06:30

Winresume.exe

6.1.7600.20916

519,696

05-Mar-2011

06:28

Winload.efi

6.1.7601.21675

642,944

05-Mar-2011

06:20

Winload.exe

6.1.7601.21675

605,552

05-Mar-2011

06:16

Winresume.efi

6.1.7601.21675

567,232

05-Mar-2011

06:16

Winresume.exe

6.1.7601.21675

519,696

05-Mar-2011

06:16

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7

Additional files for all supported x86-based versions of Windows 7

File name

X86_0c310d715d067526669bba8e9e122218_31bf3856ad364e35_6.1.7600.20916_none_7eaaa5a65d49ff10.manifest

File version

Not applicable

File size

711

Date (UTC)

05-Mar-2011

Time (UTC)

14:28

File name

X86_c2c8f6967932754038f1d8ac3ef62071_31bf3856ad364e35_6.1.7601.21675_none_e483d86bc7fce47b.manifest

File version

Not applicable

File size

713

Date (UTC)

05-Mar-2011

Time (UTC)

14:28

File name

X86_de2bed528102521c5cac372b011e7dbc_31bf3856ad364e35_6.1.7601.21675_none_3446fe942f2fb5c1.manifest

File version

Not applicable

File size

711

Date (UTC)

05-Mar-2011

Time (UTC)

14:28

File name

X86_de586b8a4c8132bf8bfe1dae78262354_31bf3856ad364e35_6.1.7600.20916_none_ab1554714d17f58e.manifest

File version

Not applicable

File size

713

Date (UTC)

05-Mar-2011

Time (UTC)

14:28

File name

X86_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.1.7600.20916_none_69e5435507021ad7.manifest

File version

Not applicable

File size

5,548

Date (UTC)

05-Mar-2011

Time (UTC)

14:32

File name

X86_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.1.7601.21675_none_6b89bea3045a17eb.manifest

File version

Not applicable

File size

5,548

Date (UTC)

05-Mar-2011

Time (UTC)

14:32

File name

X86_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.1.7600.20916_none_5bd3665ce6de5d06.manifest

File version

Not applicable

File size

4,225

Date (UTC)

05-Mar-2011

Time (UTC)

06:13

File name

X86_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.1.7601.21675_none_5d77e1aae4365a1a.manifest

File version

Not applicable

File size

4,225

Date (UTC)

05-Mar-2011

Time (UTC)

05:50

File name

X86_0c310d715d067526669bba8e9e122218_31bf3856ad364e35_6.1.7600.20916_none_7eaaa5a65d49ff10.manifest

File version

Not applicable

File size

711

Date (UTC)

05-Mar-2011

Time (UTC)

14:28

File name

X86_c2c8f6967932754038f1d8ac3ef62071_31bf3856ad364e35_6.1.7601.21675_none_e483d86bc7fce47b.manifest

File version

Not applicable

File size

713

Date (UTC)

05-Mar-2011

Time (UTC)

14:28

File name

X86_de2bed528102521c5cac372b011e7dbc_31bf3856ad364e35_6.1.7601.21675_none_3446fe942f2fb5c1.manifest

File version

Not applicable

File size

711

Date (UTC)

05-Mar-2011

Time (UTC)

14:28

File name

X86_de586b8a4c8132bf8bfe1dae78262354_31bf3856ad364e35_6.1.7600.20916_none_ab1554714d17f58e.manifest

File version

Not applicable

File size

713

Date (UTC)

05-Mar-2011

Time (UTC)

14:28

File name

X86_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.1.7600.20916_none_69e5435507021ad7.manifest

File version

Not applicable

File size

5,548

Date (UTC)

05-Mar-2011

Time (UTC)

14:32

File name

X86_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.1.7601.21675_none_6b89bea3045a17eb.manifest

File version

Not applicable

File size

5,548

Date (UTC)

05-Mar-2011

Time (UTC)

14:32

File name

X86_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.1.7600.20916_none_5bd3665ce6de5d06.manifest

File version

Not applicable

File size

4,225

Date (UTC)

05-Mar-2011

Time (UTC)

06:13

File name

X86_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.1.7601.21675_none_5d77e1aae4365a1a.manifest

File version

Not applicable

File size

4,225

Date (UTC)

05-Mar-2011

Time (UTC)

05:50

Additional files for all supported x64-based versions of Windows 7

File name

Amd64_3ee752ecceb1ba87bf7004b6d0ba90a1_31bf3856ad364e35_6.1.7601.21675_none_128b220e68c8622e.manifest

File version

Not applicable

File size

715

Date (UTC)

05-Mar-2011

Time (UTC)

14:28

File name

Amd64_9aba1bd6aa463723ec56233a939e61e0_31bf3856ad364e35_6.1.7600.20916_none_37de1ca2b8d3b81e.manifest

File version

Not applicable

File size

717

Date (UTC)

05-Mar-2011

Time (UTC)

14:28

File name

Amd64_b125b427e9716551f6c1b96dcd34ea9f_31bf3856ad364e35_6.1.7600.20916_none_3ea11e8ccf9b4d3f.manifest

File version

Not applicable

File size

715

Date (UTC)

05-Mar-2011

Time (UTC)

14:28

File name

Amd64_c995cc36363ed4bd38ddba518de4f683_31bf3856ad364e35_6.1.7601.21675_none_0ed5b68ffcb9b54f.manifest

File version

Not applicable

File size

717

Date (UTC)

05-Mar-2011

Time (UTC)

14:28

File name

Amd64_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.1.7600.20916_none_c603ded8bf5f8c0d.manifest

File version

Not applicable

File size

6,894

Date (UTC)

05-Mar-2011

Time (UTC)

14:28

File name

Amd64_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.1.7601.21675_none_c7a85a26bcb78921.manifest

File version

Not applicable

File size

6,894

Date (UTC)

05-Mar-2011

Time (UTC)

14:28

File name

Amd64_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.1.7600.20916_none_b7f201e09f3bce3c.manifest

File version

Not applicable

File size

5,745

Date (UTC)

05-Mar-2011

Time (UTC)

07:13

File name

Amd64_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.1.7601.21675_none_b9967d2e9c93cb50.manifest

File version

Not applicable

File size

5,745

Date (UTC)

05-Mar-2011

Time (UTC)

06:42

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