Changes in metadata service affecting Windows Media Center and Windows Media Player

Support for Windows 7 ended on January 14, 2020

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Going forward, you may be unable to view information (metadata) such as the title, genre, and artist for songs, and the director, actors, and cover art for movies in Windows Media Center and Windows Media Player. After looking at customer feedback and usage data, Microsoft decided to discontinue this service. This means that new metadata won’t be updated on media players that are installed on your Windows device. However, any information that’s already been downloaded will still be available. 

This change doesn’t affect any major media player functionality such as playback, navigating collections, media streaming, and so forth. Only secondary features that require downloading of new metadata are potentially affected.

Windows Media version

Operating system

Affected by this change?

Windows Media Center

Windows 8.1

Yes

Windows 8

Yes

Windows 7

Yes

Windows Media Player

Windows 10

No

Windows 8.1

No

Windows 8

No

Windows 7

Yes

 

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