Fix printer stopped due to paper jam errors in Windows

• Press the Power button to turn off the printer.

• Disconnect the power cable and any USB/network cables to prevent mechanical movement while clearing the jam.

Check every location where paper can get stuck:

Input tray:

• Remove loose sheets.

• Pull out jammed pages slowly from the input path.

Rear access door:

• Open the rear panel or roller module.

• Release latches (if applicable) before pulling paper from rollers.

Cartridge or toner area:

• Lift the top cover.

• Remove the ink/toner cartridge carefully.

• Remove any jammed paper from the roller path.

Look for small scraps:

• Check for torn pieces left behind — even tiny debris can keep the jam sensor triggered.

• This aligns with internal guidance emphasizing correct checks of paper path, tray guides, and size settings.

• Rotate rollers gently to ensure they move freely.

• Wipe with a lint‑free cloth slightly dampened with water (no alcohol unless recommended by the manufacturer).

• Fan the paper stack to reduce static.

• Insert paper with guides snug against edges.

• Ensure paper size and type match what the printer expects (noted as common cause in internal troubleshooting guidelines).

• Reconnect the power cable.

• Turn the printer back on.

• Allow it to reinitialize fully.