If you get an error code while downloading and installing Windows updates, the Update Troubleshooter can help resolve the problem.
First, make sure you have internet access. Next, download the Update Troubleshooter for Windows 7 and Windows 8, and then run the troubleshooter. When the troubleshooter is finished running, it's a good idea to restart your device.
If the problems aren't all resolved, try running the troubleshooter again to check for additional errors, or see Fix Windows Update errorsand follow the troubleshooting steps.
Support for Windows 7 ended on January 14, 2020. To continue to receive security updates from Microsoft, you may want to consider upgrading to Windows 10.