The "Active Directory Users and Computers" MMC snap-in does not list all the accounts that have passwords cached on the RODC in Windows

Applies To
Windows Server 2008 R2 Windows 7 Windows Server 2008 Windows Vista

Symptoms

Consider the following scenario:

  • You cache the passwords of the user accounts or the passwords of the computer accounts on a read-only domain controller (RODC).

  • You have a computer that is running Windows Server 2008 R2, Windows 7, Windows Server 2008, or Windows Vista.

  • On this computer, you try to query the user and computer accounts by using the "Active Directory Users and Computers" Management Microsoft Management Console (MMC) snap-in.

    Note For more information about how to view accounts in the "Active Directory Users and Computers" MMC snap-in, visit the following Microsoft website:
    General information about the administration of Password Replication Policy

In this scenario, the query result is missing some user accounts or computer accounts for the passwords that are cached on the RODC.

Note You can also use commands to retrieve the user and computer accounts. To list the user and computer accounts for the passwords that are cached on the RODC, run the following command:

repadmin /prp view <read-only domain controller> revealThe user and computer accounts that are listed in the MMC snap-in are fewer than in the results that you receive by using the repadmin command.

Cause

This issue occurs because a Lightweight Directory Access Protocol (LDAP) query filter handles some special characters in the accounts incorrectly. This LDAP query filter is used by the "Active Directory Users and Computers" MMC snap-in. Therefore, the "Active Directory Users and Computers" MMC snap-in returns an incorrect query result.

Note The special characters that the LDAP query filter may handle incorrectly include the following:

  • Asterisk ("*")
  • Opening parenthesis ("(")
  • Closing parenthesis (")")
  • Backslash ("\")
  • Null character ("NUL")

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http:⁠//support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows 7
  • Windows Server 2008 R2

Additionally, you must have the Remote Server Administration Tools (RSAT) installed if you are running Windows 7 or Windows Vista.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Vista and Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version Product SR_Level Service branch
    6.0.600
    1.
    22xxx
    Windows Vista and Windows Server 2008 SP1 LDR
    6.0.600
    2.
    22xxx
    Windows Vista and Windows Server 2008 SP2 LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxx version number.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name File version File size Date Time Platform
Dsadmin.dll 6.0.6001.22725 859,136 07-Jul-2010 14:36 x86
Dssite.msc Not applicable 144,646 04-Mar-2010 05:48 Not applicable
Dsadmin.dll 6.0.6002.22441 859,136 07-Jul-2010 15:53 x86
Dssite.msc Not applicable 144,646 03-Apr-2009 20:45 Not applicable

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name File version File size Date Time Platform
Dsadmin.dll 6.0.6001.22725 1,248,768 07-Jul-2010 15:02 x64
Dssite.msc Not applicable 144,646 26-Feb-2010 04:06 Not applicable
Dsadmin.dll 6.0.6002.22441 1,248,256 07-Jul-2010 16:05 x64
Dssite.msc Not applicable 144,646 03-Apr-2009 20:40 Not applicable
Dsadmin.dll 6.0.6001.22725 859,136 07-Jul-2010 14:36 x86
Dssite.msc Not applicable 144,646 04-Mar-2010 05:48 Not applicable
Dsadmin.dll 6.0.6002.22441 859,136 07-Jul-2010 15:53 x86
Dssite.msc Not applicable 144,646 03-Apr-2009 20:45 Not applicable

Windows 7 and Windows Server 2008 R2 file information notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name File version File size Date Time Platform
Dsadmin.dll 6.1.7600.20714 859,648 18-May-2010 02:57 x86
Dssite.msc Not applicable 144,646 10-Jun-2009 21:21 Not applicable

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name File version File size Date Time Platform
Dsadmin.dll 6.1.7600.20714 1,242,112 18-May-2010 04:04 x64
Dssite.msc Not applicable 144,646 10-Jun-2009 20:38 Not applicable
Dsadmin.dll 6.1.7600.20714 859,648 18-May-2010 02:57 x86
Dssite.msc Not applicable 144,646 10-Jun-2009 21:21 Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about how to view accounts in the "Active Directory Users and Computers" MMC snap-in, visit the following Microsoft website:

General information about the administration of Password Replication Policy For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

File name Update.mum
File version Not applicable
File size 3,331
Date (UTC) 08-Jul-2010
Time (UTC) 12:50
Platform Not applicable
File name X86_4672405653719166e31508ccb131d95c_31bf3856ad364e35_6.0.6001.22725_none_d424a102f2ce7120.manifest
File version Not applicable
File size 739
Date (UTC) 08-Jul-2010
Time (UTC) 12:50
Platform Not applicable
File name X86_80b87e604ca0915fd183bdee01f5c5e1_31bf3856ad364e35_6.0.6002.22441_none_08a3679432e242a3.manifest
File version Not applicable
File size 739
Date (UTC) 08-Jul-2010
Time (UTC) 12:50
Platform Not applicable
File name X86_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.0.6001.22725_none_9fb59222826c75ff.manifest
File version Not applicable
File size 31,326
Date (UTC) 08-Jul-2010
Time (UTC) 05:35
Platform Not applicable
File name X86_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.0.6002.22441_none_a182630a7fa69da9.manifest
File version Not applicable
File size 31,326
Date (UTC) 07-Jul-2010
Time (UTC) 17:32
Platform Not applicable

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

File name Amd64_4672405653719166e31508ccb131d95c_31bf3856ad364e35_6.0.6001.22725_none_30433c86ab2be256.manifest
File version Not applicable
File size 741
Date (UTC) 08-Jul-2010
Time (UTC) 12:50
Platform Not applicable
File name Amd64_4e4fd0e9472b1c90f05554353f01198a_31bf3856ad364e35_6.0.6001.22725_none_580b3a50e2876301.manifest
File version Not applicable
File size 743
Date (UTC) 08-Jul-2010
Time (UTC) 12:50
Platform Not applicable
File name Amd64_52d7f8a4800f5a2893b9f9882a7637b6_31bf3856ad364e35_6.0.6002.22441_none_876e84bbc7c5e719.manifest
File version Not applicable
File size 743
Date (UTC) 08-Jul-2010
Time (UTC) 12:50
Platform Not applicable
File name Amd64_558765b36982a7b8c30104b281301531_31bf3856ad364e35_6.0.6001.22725_none_d9e3339b7e26bbf9.manifest
File version Not applicable
File size 1,126
Date (UTC) 08-Jul-2010
Time (UTC) 12:50
Platform Not applicable
File name Amd64_80b87e604ca0915fd183bdee01f5c5e1_31bf3856ad364e35_6.0.6002.22441_none_64c20317eb3fb3d9.manifest
File version Not applicable
File size 741
Date (UTC) 08-Jul-2010
Time (UTC) 12:50
Platform Not applicable
File name Amd64_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.0.6001.22725_none_fbd42da63ac9e735.manifest
File version Not applicable
File size 31,380
Date (UTC) 08-Jul-2010
Time (UTC) 05:57
Platform Not applicable
File name Amd64_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.0.6002.22441_none_fda0fe8e38040edf.manifest
File version Not applicable
File size 31,380
Date (UTC) 07-Jul-2010
Time (UTC) 17:58
Platform Not applicable
File name Update.mum
File version Not applicable
File size 3,521
Date (UTC) 08-Jul-2010
Time (UTC) 12:50
Platform Not applicable
File name X86_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.0.6001.22725_none_9fb59222826c75ff.manifest
File version Not applicable
File size 31,326
Date (UTC) 08-Jul-2010
Time (UTC) 05:35
Platform Not applicable
File name X86_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.0.6002.22441_none_a182630a7fa69da9.manifest
File version Not applicable
File size 31,326
Date (UTC) 07-Jul-2010
Time (UTC) 17:32
Platform Not applicable

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name Update.mum
File version Not applicable
File size 1,681
Date (UTC) 18-May-2010
Time (UTC) 11:49
Platform Not applicable
File name X86_07112d95af539a1e5c7c3ca0a38bf9d3_31bf3856ad364e35_6.1.7600.20714_none_e2d08e1b292aebc0.manifest
File version Not applicable
File size 739
Date (UTC) 18-May-2010
Time (UTC) 11:49
Platform Not applicable
File name X86_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.1.7600.20714_none_9fe73023e37c8078.manifest
File version Not applicable
File size 14,354
Date (UTC) 18-May-2010
Time (UTC) 04:16
Platform Not applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name Amd64_07112d95af539a1e5c7c3ca0a38bf9d3_31bf3856ad364e35_6.1.7600.20714_none_3eef299ee1885cf6.manifest
File version Not applicable
File size 741
Date (UTC) 18-May-2010
Time (UTC) 11:49
Platform Not applicable
File name Amd64_49cebca7f43a404bab93bd8cecb865d4_31bf3856ad364e35_6.1.7600.20714_none_4b86c543c5e2430e.manifest
File version Not applicable
File size 743
Date (UTC) 18-May-2010
Time (UTC) 11:49
Platform Not applicable
File name Amd64_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.1.7600.20714_none_fc05cba79bd9f1ae.manifest
File version Not applicable
File size 14,358
Date (UTC) 18-May-2010
Time (UTC) 08:50
Platform Not applicable
File name Update.mum
File version Not applicable
File size 2,773
Date (UTC) 18-May-2010
Time (UTC) 11:49
Platform Not applicable
File name X86_microsoft-windows-d..mc-sitesandservices_31bf3856ad364e35_6.1.7600.20714_none_9fe73023e37c8078.manifest
File version Not applicable
File size 14,354
Date (UTC) 18-May-2010
Time (UTC) 04:16
Platform Not applicable