Síntomas
Cuando muchos clientes conectan a las bases de datos de recuperación de Microsoft BitLocker administración y supervisión de 2.5, pueden producirse interbloqueos SQL en la base de datos. Por lo tanto, las claves no puede recuperarse desde el Portal de asistencia técnica o Self Service Portal. Nuevos clientes reciben errores al intentar cifrar como el servicio MBAM se convierte en inalcanzable. Esto hace que los tiempos de espera y otros errores.
Además, se producen los errores siguientes en los registros de seguimiento de svc MBAM en c:\inetpub\Microsoft Solution\Logs\Recovery de administración de BitLocker y Hardware Service\ * .svclogs:
Transacción (Id. de proceso 63) quedó en interbloqueo en recursos de bloqueo con otro proceso y fue elegida como sujeto del interbloqueo. Vuelva a ejecutar la transacción. Transacción uncommittable se detecta al final del lote. Se deshace la transacción.
Solución
Para resolver este problema, actualice los procedimientos almacenados asociados con la base de datos de recuperación MBAM. Para ello, ejecute las siguientes secuencias de comandos de Transact-SQL:
USE [MBAM Recovery and Hardware]GO
/****** Object: StoredProcedure [RecoveryAndHardwareCore].[GetDomainId] Script Date: 05/09/2014 07:58:22 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
-- =============================================
-- Author: <Kirill Tropin>
-- Create date: <6/18/2010>
-- Description: <Returns DomainId for provided Domain Name. If domain isn't saved - will add it.>
-- =============================================
ALTER PROCEDURE [RecoveryAndHardwareCore].[GetDomainId]
@DomainName nvarchar(255)
WITH EXECUTE AS OWNER
AS
BEGIN
-- Validating input parameters
IF (@DomainName IS NULL)
BEGIN
RETURN -1
END
-- Adding domain if needed and returning DomainId
DECLARE @OrigTranCount int
SET @OrigTranCount = @@TRANCOUNT
IF @OrigTranCount > 0
SAVE TRAN myTran
ELSE
BEGIN TRAN
BEGIN TRY
DECLARE @DomainId int
SET @DomainId = (
SELECT Id
FROM Domains
WITH (READPAST) -- If a committed domain exists then get it, otherwise returns NULL
WHERE (Domains.DomainName = @DomainName)
)
-- Inserting Domain since it wasn't there
IF (@DomainId IS NULL)
BEGIN
/*
In the unlikely event that two clients simultaneously insert the same new domain,
we can end up with a race condition as they both attempt to insert the domain.
One of them will get an exception (error code 2627) due to the unique constraint
and should use this to trigger a re-read of the domain.
*/
WHILE @DomainId IS NULL
BEGIN
BEGIN TRY
INSERT INTO Domains WITH (ROWLOCK, UPDLOCK)
(DomainName)
VALUES (@DomainName)
SET @DomainId = @@IDENTITY
END TRY
BEGIN CATCH
DECLARE @ErrorNumber INT
DECLARE @ErrorSeverity INT
DECLARE @ErrorState INT
SELECT @ErrorNumber = ERROR_NUMBER(), @ErrorSeverity = ERROR_SEVERITY(), @ErrorState = ERROR_STATE()
IF @ErrorNumber = 2627
BEGIN
SET @DomainId = (
SELECT Id
FROM Domains
WITH (READCOMMITTED)
WHERE (Domains.DomainName = @DomainName)
)
END
ELSE
BEGIN
RAISERROR (@ErrorNumber, @ErrorSeverity, @ErrorState)
END
END CATCH
END
END
IF @OrigTranCount = 0
COMMIT TRAN
END TRY
BEGIN CATCH
IF @OrigTranCount = 0
ROLLBACK TRAN
ELSE
IF XACT_STATE() <> -1
ROLLBACK TRAN myTran
DECLARE @ErrorMessage1 NVARCHAR(4000);
DECLARE @ErrorSeverity1 INT;
DECLARE @ErrorState1 INT;
SELECT @ErrorMessage1 = ERROR_MESSAGE();
SELECT @ErrorSeverity1 = ERROR_SEVERITY();
SELECT @ErrorState1 = ERROR_STATE();
RAISERROR (@ErrorMessage1, -- Message text.
@ErrorSeverity1, -- Severity.
@ErrorState1 -- State.
);
END CATCH
RETURN @DomainId
END
USE [MBAM Recovery and Hardware]GO
/****** Object: StoredProcedure [RecoveryAndHardwareCore].[GetDomainId] Script Date: 05/09/2014 14:06:14 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
-- =============================================
-- Author: <Kirill Tropin>
-- Create date: <6/18/2010>
-- Description: <Returns DomainId for provided Domain Name. If domain isn't saved - will add it.>
-- =============================================
ALTER PROCEDURE [RecoveryAndHardwareCore].[GetDomainId]
@DomainName nvarchar(255)
WITH EXECUTE AS OWNER
AS
BEGIN
-- Validating input parameters
IF (@DomainName IS NULL)
BEGIN
RETURN -1
END
-- Adding domain if needed and returning DomainId
DECLARE @OrigTranCount int
SET @OrigTranCount = @@TRANCOUNT
IF @OrigTranCount > 0
SAVE TRAN myTran
ELSE
BEGIN TRAN
BEGIN TRY
SET NOCOUNT ON
-- Use a merge statement to guarantee that the domain will be in the table
-- when the SELECT statement is called to get it.
MERGE Domains WITH (HOLDLOCK)
USING (SELECT @DomainName as DomainName) AS NewDomain
ON Domains.DomainName = NewDomain.DomainName
WHEN NOT MATCHED THEN
INSERT (DomainName)
VALUES (NewDomain.DomainName)
;
DECLARE @DomainId int
SET @DomainId = (
SELECT Id
FROM Domains
WHERE Domains.DomainName = @DomainName
)
IF @OrigTranCount = 0
COMMIT TRAN
END TRY
BEGIN CATCH
IF @OrigTranCount = 0
ROLLBACK TRAN
ELSE
IF XACT_STATE() <> -1
ROLLBACK TRAN myTran
DECLARE @ErrorMessage1 NVARCHAR(4000);
DECLARE @ErrorSeverity1 INT;
DECLARE @ErrorState1 INT;
SELECT @ErrorMessage1 = ERROR_MESSAGE();
SELECT @ErrorSeverity1 = ERROR_SEVERITY();
SELECT @ErrorState1 = ERROR_STATE();
RAISERROR (@ErrorMessage1, -- Message text.
@ErrorSeverity1, -- Severity.
@ErrorState1 -- State.
);
END CATCH
RETURN @DomainId
END
GO
