Symptoms

Consider the following scenario:

  • You install Windows Installer 4.5 on a computer that is running Windows Server 2003, Windows Vista or Windows Server 2008.

    Note Windows Installer 4.5 is included with Windows Vista Service Pack 2 and with Windows Server 2008 Service Pack 2.

  • You run a WMI query for the Win32_Product WMI class in an application or a service. For example, you use the Windows Management Instrumentation Tester tool (Wbemtest.exe) to query the Win32_Product WMI class.

In this scenario, you encounter the following issues:

  • Temporary files may be left behind in the C:\Windows\Installer folder. These temporary files cause the size of the folder to grow. This may in turn cause drive C to run out of disk space.

  • The following event is logged in the Application log one or more times:

  • You may notice CPU usage for the Wmiprvse.exe process which hosts the Windows Installer provider (Msiprov.dll).

Cause

When you query the Win32_Product WMI class, Windows Installer reconfigures products on your computer if these products were installed by using Windows Installer. This reconfiguration causes CPU usage. Additionally, an event is logged for each product that is reconfigured.

After Windows Installer reconfigures a product, temporary files are left behind if the product meets the following conditions:

  • The original .msi file does not exist in the C:\Windows\Installer folder.

  • The installation path is a URL that begins with "http:."

The temporary files cause the size of the C:\Windows\Installer folder to increase.

Note The reconfiguration does not affect the products that are reconfigured.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows Server 2003 Service Pack 2 (SP2)

  • Windows Server 2008 Service Pack 2 (SP2)

  • Windows Vista Service Pack 2 (SP2)

For more information about how to obtain a Windows Server 2003 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2003 file information notes
  • In addition to the files that are listed in these tables, this hotfix also installs an associated security catalog file (KBnumber.cat) that is signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2003

File name

File version

File size

Date

Time

Platform

SP requirement

Msi.dll

4.5.6002.22487

4,447,232

17-Sep-2010

08:36

x86

SP2

Msihnd.dll

4.5.6002.22193

332,800

17-Sep-2010

08:36

x86

SP2

For all supported x64-based versions of Windows Server 2003

File name

File version

File size

Date

Time

Platform

SP requirement

Service branch

Msi.dll

4.5.6002.22487

5,288,448

17-Sep-2010

06:16

x64

SP2

Not Applicable

Msihnd.dll

4.5.6002.22193

503,296

17-Sep-2010

06:16

x64

SP2

Not Applicable

Wmsi.dll

4.5.6002.22487

4,447,232

17-Sep-2010

06:16

x86

SP2

WOW

Wmsihnd.dll

4.5.6002.22193

332,800

17-Sep-2010

06:16

x86

SP2

WOW

For all supported IA-64-based versions of Windows Server 2003

File name

File version

File size

Date

Time

Platform

SP requirement

Service branch

Msi.dll

4.5.6002.22487

8,120,320

17-Sep-2010

06:16

IA-64

SP2

Not Applicable

Msihnd.dll

4.5.6002.22193

1,085,952

17-Sep-2010

06:16

IA-64

SP2

Not Applicable

Wmsi.dll

4.5.6002.22487

4,447,232

17-Sep-2010

06:16

x86

SP2

WOW

Wmsihnd.dll

4.5.6002.22193

332,800

17-Sep-2010

06:16

x86

SP2

WOW

Windows Vista and Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Vista and for Windows Server 2008" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Vista and of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Msi.dll

4.5.6002.22487

2,243,584

14-Sep-2010

17:41

x86

Msimsg.dll

4.5.6002.22487

2,560

14-Sep-2010

15:22

x86

Msihnd.dll

4.5.6002.22487

332,800

14-Sep-2010

17:41

x86

For all supported x64-based versions of Windows Vista and of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Msi.dll

4.5.6002.22487

3,112,448

14-Sep-2010

17:13

x64

Msimsg.dll

4.5.6002.22487

2,560

14-Sep-2010

14:57

x64

Msihnd.dll

4.5.6002.22487

503,296

14-Sep-2010

17:13

x64

Msi.dll

4.5.6002.22487

2,243,584

14-Sep-2010

17:41

x86

Msimsg.dll

4.5.6002.22487

2,560

14-Sep-2010

15:22

x86

Msihnd.dll

4.5.6002.22487

332,800

14-Sep-2010

17:41

x86

For all supported IA-64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Msi.dll

4.5.6002.22487

5,939,200

14-Sep-2010

17:14

IA-64

Msimsg.dll

4.5.6002.22487

2,560

14-Sep-2010

15:03

IA-64

Msihnd.dll

4.5.6002.22487

1,085,952

14-Sep-2010

17:14

IA-64

Msi.dll

4.5.6002.22487

2,243,584

14-Sep-2010

17:41

x86

Msimsg.dll

4.5.6002.22487

2,560

14-Sep-2010

15:22

x86

Msihnd.dll

4.5.6002.22487

332,800

14-Sep-2010

17:41

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

File name

Package_1_for_kb2388997~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

2,667

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_2_for_kb2388997~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

2,505

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_3_for_kb2388997~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

2,505

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_for_kb2388997_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,699

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_for_kb2388997_client~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,436

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_for_kb2388997_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,695

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_for_kb2388997_sc~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,428

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_for_kb2388997_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,699

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_for_kb2388997_server~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,436

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

X86_56fa0cfe9ca8fa4506913945f73c5368_31bf3856ad364e35_6.0.6002.22487_none_87f55a29b5c8b8fd.manifest

File version

Not Applicable

File size

1,053

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

X86_microsoft-windows-installer-engine_31bf3856ad364e35_6.0.6002.22487_none_059b1ae8ca0333c2.manifest

File version

Not Applicable

File size

125,087

Date (UTC)

14-Sep-2010

Time (UTC)

18:06

Platform

Not Applicable

File name

X86_microsoft-windows-installer-handler_31bf3856ad364e35_6.0.6002.22487_none_e0fb25d9624e0246.manifest

File version

Not Applicable

File size

6,566

Date (UTC)

14-Sep-2010

Time (UTC)

18:10

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

File name

Amd64_1b2d67c5a649ee88536ffeab30231777_31bf3856ad364e35_6.0.6002.22487_none_7bc70bce3279068a.manifest

File version

Not Applicable

File size

1,756

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Amd64_microsoft-windows-installer-engine_31bf3856ad364e35_6.0.6002.22487_none_61b9b66c8260a4f8.manifest

File version

Not Applicable

File size

125,169

Date (UTC)

14-Sep-2010

Time (UTC)

17:32

Platform

Not Applicable

File name

Amd64_microsoft-windows-installer-handler_31bf3856ad364e35_6.0.6002.22487_none_3d19c15d1aab737c.manifest

File version

Not Applicable

File size

6,604

Date (UTC)

14-Sep-2010

Time (UTC)

17:35

Platform

Not Applicable

File name

Package_1_for_kb2388997~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

3,132

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_2_for_kb2388997~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

2,968

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_3_for_kb2388997~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

2,968

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_for_kb2388997_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,711

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_for_kb2388997_client~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,444

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_for_kb2388997_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,707

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_for_kb2388997_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,436

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_for_kb2388997_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,711

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_for_kb2388997_server~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,444

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

X86_microsoft-windows-installer-engine_31bf3856ad364e35_6.0.6002.22487_none_059b1ae8ca0333c2.manifest

File version

Not Applicable

File size

125,087

Date (UTC)

14-Sep-2010

Time (UTC)

18:06

Platform

Not Applicable

File name

X86_microsoft-windows-installer-handler_31bf3856ad364e35_6.0.6002.22487_none_e0fb25d9624e0246.manifest

File version

Not Applicable

File size

6,566

Date (UTC)

14-Sep-2010

Time (UTC)

18:10

Platform

Not Applicable

Additional files for all supported IA-64-based versions of Windows Server 2008

File name

Ia64_3e47dc3ee9c212ef7b8866200fb84a4a_31bf3856ad364e35_6.0.6002.22487_none_6c9aa5196147bdac.manifest

File version

Not Applicable

File size

1,753

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Ia64_microsoft-windows-installer-engine_31bf3856ad364e35_6.0.6002.22487_none_059cbedeca013cbe.manifest

File version

Not Applicable

File size

125,128

Date (UTC)

14-Sep-2010

Time (UTC)

17:32

Platform

Not Applicable

File name

Ia64_microsoft-windows-installer-handler_31bf3856ad364e35_6.0.6002.22487_none_e0fcc9cf624c0b42.manifest

File version

Not Applicable

File size

6,582

Date (UTC)

14-Sep-2010

Time (UTC)

17:36

Platform

Not Applicable

File name

Package_1_for_kb2388997~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

2,793

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_2_for_kb2388997~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

2,793

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_for_kb2388997_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,535

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_for_kb2388997_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,432

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_for_kb2388997_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,539

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

Package_for_kb2388997_server~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,440

Date (UTC)

15-Sep-2010

Time (UTC)

05:59

Platform

Not Applicable

File name

X86_microsoft-windows-installer-engine_31bf3856ad364e35_6.0.6002.22487_none_059b1ae8ca0333c2.manifest

File version

Not Applicable

File size

125,087

Date (UTC)

14-Sep-2010

Time (UTC)

18:06

Platform

Not Applicable

File name

X86_microsoft-windows-installer-handler_31bf3856ad364e35_6.0.6002.22487_none_e0fb25d9624e0246.manifest

File version

Not Applicable

File size

6,566

Date (UTC)

14-Sep-2010

Time (UTC)

18:10

Platform

Not Applicable

References

For more information about the MsiOpenPackage function, visit the following Microsoft website:

Description of the MsiOpenPackage functionFor more information about the Win32_Product WMI class, visit the following Microsoft website:

Description of the Win32_Product WMI classFor more information about Windows Installer 4.5, visit the following Microsoft website:

Download Windows Installer 4.5For more information about Event ID 1035, visit the following Microsoft website:

More information about Event ID 1035

¿Necesita más ayuda?

Ampliar sus conocimientos
Explorar los cursos
Obtener nuevas características primero
Unirse a Microsoft Insider

¿Le ha sido útil esta información?

¿Qué ha afectado a tu experiencia?

¿Algún comentario adicional? (Opcional)

¡Gracias por sus comentarios!

×