This article applies to Microsoft Dynamics NAV for all countries and all language locales.

Symptoms

When you run the Customer Statistics FactBox page (9082) in Microsoft Dynamics NAV 2009, the Sales YTD (LCY) field in the page includes sales invoices that are posted in the previous years. However, the page should only display the value of the sales invoices that are posted year to date (YTD) in the Sales YTD (LCY) field.
This problem occurs in the following products:

  • Microsoft Dynamics NAV 2009 R2

  • Microsoft Dynamics NAV 2009 Service Pack 1 (SP1)

Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV service pack or the next Microsoft Dynamics NAV version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.



Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Navision client users are logged off the system. This includes Microsoft Navision Application Services (NAS) client users. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:

  • The Modify permission for the object that you will be changing.

  • The Execute permission for the System Object ID 5210 object and for the System Object ID 9015 object.



Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.
To resolve this problem, follow these steps:

  1. Add a new function in the Accounting Period table (50) as follows:

    PROCEDURE GetFiscalYearEndtDate@9(ReferenceDate@1000 : Date) : Date;
    VAR
    AccountingPeriod@1001 : Record 50;
    BEGIN
    WITH AccountingPeriod DO BEGIN
    SETRANGE("New Fiscal Year",TRUE);
    SETRANGE("Starting Date",0D,ReferenceDate);
    IF FINDLAST THEN
    SETRANGE("Starting Date");
    IF FIND('>') THEN
    EXIT("Starting Date" - 1);
    END;
    END;
  2. Add a new function in the Accounting Period table (50) as follows:

    PROCEDURE GetFiscalYearStarttDate@10(ReferenceDate@1000 : Date) : Date;
    VAR
    AccountingPeriod@1001 : Record 50;
    BEGIN
    WITH AccountingPeriod DO BEGIN
    SETRANGE("New Fiscal Year",TRUE);
    SETRANGE("Starting Date",0D,ReferenceDate);
    IF FINDLAST THEN
    EXIT("Starting Date")
    END;
    END;
  3. Add a new variable in the Customer Statistics FactBox form (9082), and then specify the variable as follows:

    • Name: CustomerSalesYTD

    • DataType: Record

    • Subtype: Customer (18)

  4. Add a new variable in the Customer Statistics FactBox form (9082), and then specify the variable as follows:

    • Name: AccountingPeriod

    • DataType: Record

    • Subtype: Accounting Period (50)

  5. Add a new variable in the Customer Statistics FactBox form (9082), and then specify the variable as follows:

    • Name: StartDate

    • DataType: Date

  6. Add a new variable in the Customer Statistics FactBox form (9082), and then specify the variable as follows:

    • Name: EndDate

    • DataType: Date

  7. Change the code in the Form-OnAfterGetRecord trigger in the Customer Statistics FactBox form (9082) as follows:
    Existing code

    ...
    SETRANGE("No.");

    IF CurrentDate <> WORKDATE THEN BEGIN
    CurrentDate := WORKDATE;
    END;

    SETRANGE("Date Filter",0D,CurrentDate);
    CALCFIELDS(
    Balance,"Balance (LCY)","Balance Due","Balance Due (LCY)",
    "Outstanding Orders (LCY)","Shipped Not Invoiced (LCY)");

    TotalAmountLCY := "Balance (LCY)" + "Outstanding Orders (LCY)" + "Shipped Not Invoiced (LCY)" + "Outstanding Invoices (LCY)";

    CALCFIELDS(

    // Delete the following line.
    "Sales (LCY)","Profit (LCY)","Inv. Discounts (LCY)","Inv. Amounts (LCY)","Pmt. Discounts (LCY)",

    "Pmt. Disc. Tolerance (LCY)","Pmt. Tolerance (LCY)",
    "Fin. Charge Memo Amounts (LCY)","Cr. Memo Amounts (LCY)","Payments (LCY)",
    "Reminder Amounts (LCY)","Refunds (LCY)","Other Amounts (LCY)");
    SETRANGE("Date Filter",0D,CurrentDate);
    ...

    Replacement code

    ...
    SETRANGE("No.");

    IF CurrentDate <> WORKDATE THEN BEGIN
    CurrentDate := WORKDATE;
    END;

    // Add the following lines.
    StartDate := AccountingPeriod.GetFiscalYearStarttDate(CurrentDate);
    EndDate := AccountingPeriod.GetFiscalYearEndtDate(CurrentDate);
    CustomerSalesYTD := Rec;
    CustomerSalesYTD.SETRANGE("Date Filter",StartDate,EndDate);
    CustomerSalesYTD.CALCFIELDS("Sales (LCY)");
    "Sales (LCY)" := CustomerSalesYTD."Sales (LCY)";
    // End of the lines.

    SETRANGE("Date Filter",0D,CurrentDate);
    CALCFIELDS(
    Balance,"Balance (LCY)","Balance Due","Balance Due (LCY)",
    "Outstanding Orders (LCY)","Shipped Not Invoiced (LCY)");

    TotalAmountLCY := "Balance (LCY)" + "Outstanding Orders (LCY)" + "Shipped Not Invoiced (LCY)" + "Outstanding Invoices (LCY)";

    CALCFIELDS(

    // Add the following line.
    "Profit (LCY)","Inv. Discounts (LCY)","Inv. Amounts (LCY)","Pmt. Discounts (LCY)",

    "Pmt. Disc. Tolerance (LCY)","Pmt. Tolerance (LCY)",
    "Fin. Charge Memo Amounts (LCY)","Cr. Memo Amounts (LCY)","Payments (LCY)",
    "Reminder Amounts (LCY)","Refunds (LCY)","Other Amounts (LCY)");
    SETRANGE("Date Filter",0D,CurrentDate);
    ...
  8. Add a new local variable in the Sales YTD (LCY)-OnDrillDown trigger in the Customer Statistics FactBox form (9082), and then specify the variable as follows:

    • Name: CustLedgEntry

    • DataType: Record

    • Subtype: Cust. Ledger Entry (21)

  9. Add the following code in the Sales YTD (LCY)-OnDrillDown trigger in the Customer Statistics FactBox form (9082):

    ...
    CustLedgEntry.RESET;
    CustLedgEntry.SETRANGE("Customer No.","No.");
    CustLedgEntry.SETRANGE("Posting Date",StartDate,EndDate);
    FORM.RUNMODAL(FORM::"Customer Ledger Entries",CustLedgEntry);
    ...
  10. Delete the caption definition of the label 16 in the Customer Statistics FactBox form (9082) as follows:
    Existing code

    ...
    { 16 ;Label ;220 ;6380 ;3300 ;440 ;ParentControl=4;
    CaptionML=ENU=Total Sales (LCY) }
    ...

    Replacement code

    ...
    { 16 ;Label ;220 ;6380 ;3300 ;440 ;ParentControl=4}
    ...
  11. You must correct multilanguage captions in the Customer Statistics FactBox page (9082) directly. For example, change the caption from "Verkauf Vorjahr (MW)" to "Verkauf aktuelles Jahr (MW)" in German. Corrected captions must be exported into the "PageTranslations.txt" file, and then you should run the Form Transformation process on the file.
    Note The Form Transformation process is a mandatory step for transferring the correction from the Customer Statistics FactBox form (9082) to the Customer Statistics FactBox page (9082).

Prerequisites

You must have one of the following products installed to apply this hotfix:

  • Microsoft Dynamics NAV 2009 R2

  • Microsoft Dynamics NAV 2009 Service Pack 1 (SP1)

Removal information

You cannot remove this hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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