Schritt 1: Löschen Sie Ihren PC von Viren oder Schadsoftware, bevor Sie Ihr Kennwort ändern. Wenn Sie ein gutes Antivirenprogramm installiert haben, stellen Sie sicher, dass es auf dem neuesten Stand ist, und führen Sie dann eine vollständige Überprüfung Ihres Systems durch.

If you get an email from Microsoft account team and the email address domain is @accountprotection.microsoft.com, it is safe to trust the message and open it. Microsoft uses this domain to send email notifications about your Microsoft account. These notifications can include security codes for two-step verification and account update ...

You can either use an email address you own as a Microsoft account, or create a new address by choosing "Get a new email address" or "Use your email instead" when you sign up. Microsoft email addresses are not reused, so even if an account was closed a long time ago, you cannot create a new account using the old email address.

If the username lookup wasn't successful, try looking for your Microsoft account username within other products or services that you know are associated with that account. See Step 2: Check products or services where you used your Microsoft account for details. See also. How to check if your email address is a Microsoft account

Hinweis: Sie können Ihr Konto mit einem Smartphone oder einem anderen PC zurücksetzen, aber viele Hacker gelangen über Schadsoftware, die ohne Ihr Wissen auf Ihrem PC installiert wurde, an Ihr Kennwort.Stellen Sie sicher, dass Sie Viren und Schadsoftware von Ihrem PC entfernt haben, bevor Sie Ihr Kennwort ändern. Wenn Sie Ihr Konto mit einem Smartphone oder einem anderen PC zurücksetzen ...

Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard. Related topics. ×. Microsoft account help. Overview and sign in help. Microsoft account overview; Can't sign in; Password reset and recovery. Change known password; Reset forgotten password; Can't recover an account; Forgot username. 1. Username lookup ...

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. Here are some common reasons why accounts are locked, though not all account locks occur for these reasons: Malware, phishing, and other harmful activities. Microsoft forbids the use of our services for:

You use your display name whenever you sign in to your account. You'll also see it on any Windows devices that you've signed into with your Microsoft Account, and it's the name people see when you send emails or participate in an Outlook.com group. This name may differ from your local account's display name.

You can either use an email address you own as a Microsoft account, or create a new address by choosing "Get a new email address" or "Use your email instead" when you sign up. Microsoft email addresses are not reused, so even if an account was closed a long time ago, you cannot create a new account using the old email address.

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.