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Note: Some products might not be available in your country or region.

For additional information, see Product environmental and safety documents.

HoloLens 2 is a general compute device.  Except for units expressly marked by Microsoft, HoloLens is not intended to be integrated into machinery, used as a regulated medical device, or used in hazardous or specialized locations. Any changes or modifications not expressly approved by Microsoft could void the user’s authority to operate this device. 

HoloLens is for use with NRTL Listed (UL, CSA, ETL, etc.), and/or IEC/EN 60950-1 or IEC/EN 62368-1 compliant (CE marked) Information Technology equipment. 

HoloLens 2 is designed for use between +10 C and +35 C. 

NOTE: No user serviceable parts are included. The battery pack in HoloLens is not replaceable.

The following information applies to HoloLens 2 Industrial Edition:

HoloLens 2 Industrial Edition is suitable for use in Class I, Division 2 Groups A, B, C, and D hazardous locations and is marked as follows: 
 
9VDC 2A, 5VDC 3A
+10C < Ta < +35C
Groups A,B,C,D

warning symbol
WARNING – EXPLOSION HAZARD – DO NOT CHARGE OR USE HEADSET JACK WHILE IN HAZARDOUS LOCATION 

HoloLens 2 Industrial Edition conforms to particle emissions standards for ISO 14644-1 Class 5 clean rooms.

Disposal of Waste Batteries and Electrical & Electronic Equipment

Image showing the logo that appears on items that cannot be thrown in the trash.  

This symbol on the product or its batteries or its packaging means that this product and any batteries it contains must not be disposed of with your household waste. Instead, it is your responsibility to hand this over to an applicable collection point for the recycling of batteries and electrical and electronic equipment. This separate collection and recycling will help to conserve natural resources and prevent potential negative consequences for human health and the environment due to the possible presence of hazardous substances in batteries and electrical and electronic equipment, which could be caused by inappropriate disposal. For more information about where to drop off your batteries and electrical and electronic waste, please contact your local city/municipality office, your household waste disposal service, or the shop where you purchased this product. Contact eRecycle@microsoft.com for additional information on WEEE and waste batteries. Rechargeable products contain a Lithium-ion Battery.

Radio and TV Interference Regulations

Microsoft hardware device(s) can radiate radio frequency (RF) energy. If not installed and used in strict accordance with the instructions given in the printed documentation and/or onscreen help files, the device may cause harmful interference with other radio-communications devices (for example AM/FM radios, televisions, baby monitors, cordless phones, etc.). There is, however, no guarantee that RF interference will not occur in a particular installation. To determine if your hardware device is causing interference to other radio-communications devices, turn off and unplug the device from any external power source. If the interference stops, it was probably caused by the device. If this hardware device does cause interference, try the following measures to correct it:

  • Relocate the antenna of the other radio-communications device (for example AM/FM Radios, televisions, baby monitors, cordless phones, etc.) until the interference stops.

  • Move the hardware device farther away from the radio or TV, or move it to one side or the other of the radio or TV.

  • Plug the device into a different power outlet so that the hardware device and radio or TV are on different circuits controlled by different circuit breakers or fuses.

  • If necessary, ask your device dealer or an experienced radio-TV technician for more suggestions. For more information about interference issues, go to the FCC Web site at: http://www.fcc.gov/cgb/consumerfacts/interference.html. You can also call the FCC at 1-888-CALL FCC to request Interference and Telephone Interference fact sheets.

CAN ICES-3 (B)/NMB-3(B)
Model: 1688   FCC ID: C3K1688   IC: 3048A-1688
Model: 1855   FCC ID: C3K1855   IC: 3048A-1855

Exposure to Radio Frequency (RF) Energy

Model: 1688, 1855
This device contains radio transmitters and has been designed, manufactured and tested to meet the Federal Communications Commission (FCC), Innovation, Science and Economic Development Canada (ISED) requirements and European guidelines for RF exposure and Specific Absorption Rate.

To ensure that your exposure to RF energy generated by the Wi-Fi and Bluetooth radios does not exceed the exposure limits set forth by these guidelines, orient the device according to the instructions given in the printed documentation.

Additional information about RF safety can be found on the links below:
FCC website at https://www.fcc.gov/general/radio-frequency-safety-0
ISED website at http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf01904.html

Product SAR information is available at sar.microsoft.com

Model 1688, 1855: This device operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

A regulatory label

Complies with 21 CFR 1040.10 and 1040.11 except for conformance with IEC 60825-1 Ed. 3., as described in Laser Notice No. 56, dated May 8, 2019.

For customers in the United States and Canada

Supplier’s Declaration of Conformity

Model: 1688, 1855
Responsible party: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, USA.
Email: regcomp@microsoft.com

This Class B digital apparatus complies with Part 15 of the U.S. Federal Communications Commission (FCC) rules, Innovation, Science and Economic Development (ISED) Canada license-exempt RSS standards. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications to this device not expressly approved by Microsoft could void the user’s authority to operate the device.

For customers in the EEA, United Kingdom, and Switzerland

The radio frequency bands of operation for Model 1855 and the associated maximum nominal transmit power and tolerances are as follows:
WLAN 2400-2483.5MHz, 18.30dBm EIRP +/-1dB
WLAN 5.15-5.25GHz, 21.20dBm EIRP +/-1dB
WLAN 5.25-5.35GHz, 18.50dBm EIRP +/-1dB
WLAN 5.47-5.725GHz, 18.60dBm EIRP +/-1dB
WLAN 5.725-5.85GHz, 12.7dBm EIRP +/-1dB
Bluetooth 2400-2483.5MHz, 14.9dBm EIRP +/-2dB

Company: Microsoft Ireland Operations Limited
Address: One Microsoft Place, South County Business Park, Dublin D18 P521
Country: Ireland
Telephone number: +353 1 295 3826
Fax number: +353 1 706 4110

CE mark
5.15-5.35GHz indoor use only.

Simplified EU Declaration of Conformity

Hereby, Microsoft Corporation, declares that this product is in compliance with Directive 2014/53/EU.

The full text of the EU Declaration of Conformity is available at the following internet address: aka.ms/eucompliancedoc

Full Declaration of Conformity also contains information such as Software and Accessories that may impact radio compliance with the above directive.

EU Energy Consumption

Model 1688: This device complies with COMMISSION REGULATION (EC) No 1275/2008 of 17 December 2008 implementing Directive 2009/125/EC of the European Parliament and of the Council with regards to eco-design requirements for standby and off mode, and networked standby, electric power consumption of electrical and electronic household and office equipment.

First Year of Manufacture                   2016    
Off-Mode Power Demand (watts)      .28
Power Supply Efficiency                     80.8%

To place the HoloLens in the lowest power state (“Off” mode), use one of the following methods:

  • Say "Hey Cortana" to bring up the digital assistant and ask to turn off the device.

  • Press and hold the power button for 4 seconds.

For customers in Singapore

Complies-IMDA-DA107473

For customers in India

This product fully complies with all relevant global regulations including the EU RoHS Directive 2011/65/EU with regards to restricted applications of Lead, Cadmium, Mercury, Hexavalent Chromium, PBDs and PBBs.

For customers in China

型号: 1855

产品中有害物质的名称及含量

部件名称

有害物质

六价铬

多溴联苯

多溴二苯醚

(Pb)

(Hg)

(Cd)

(Cr (VI))

(PBB)

(PBDE)

外壳

O

O

O

O

O

O

螺丝、铆钉及其它固件

X

O

O

O

O

O

电路板组件

X

O

O

O

O

O

显示模组

X

O

O

O

O

O

扬声器

O

O

O

O

O

O

电池电芯

O

O

O

O

O

O

摄像头模组

X

O

O

O

O

O

电源及电源线

X

O

O

O

O

O

配件

X

O

O

O

O

O

本表格依据 SJ/T 11364 的规定编制。

O : 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572 规定的限量要求以下。
X : 表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572 规定的限量要求。

注 :本产品标有”X”的原因是:现阶段没有可供选择的替代技术或部件。

For customers in Japan

本製品の使用は、周波数 5.15 ~ 5.35 GHz での許諾された操作に対する有害な干渉を防ぐために、屋内のみに制限されています。W52/53 は屋内使用専用です。ただし、5.2 Ghz 帯域の高出力データ通信システムの基地局または陸上移動中継局への接続は除きます。

問い合わせ先情報:    Microsoft Corporation,
                    One Microsoft Way,
                    Redmond, WA 98052, USA.
米国:               (800) 426 9400
カナダ:               (800) 933 4750

For customers in Korea

해당무선기기는 운용중 전파혼신 가능성이 있으므로 인명안전과 관련된 서비스에는 사용할 수 없습니다. 이 기기는이 기기는 가정용(B급) 전자파적합기기 로서 주로 가정에서 사용하는 것을목적으로 하며, 모든 지역에서사용할수있습니다.

For customers in Taiwan

Arrows_in_square

廢電池請回收

低功率電波輻射性電機管理辦法 第十二條經型式認證合格之低功率射頻電機,非經許可,公司、商號或使 用者均不得擅自變更頻率、加大功率或變更原設計之特性及功。 第十四條低功率射頻電機之使用不得影響飛航安全及干擾合法通信;經發 現有干擾現象時,應立即停用,並改善至無干擾時方得繼續使。前項合法通信,指依電信規定作業之無線電信。低功率射頻電機須忍受合法通信 或工業、科學及醫療用電波輻射性電機設備之干擾。

商品名稱: Microsoft HoloLens 2 穿載式電腦
製造號碼: 1855
商品型號: 1855
額定電壓: 5VDC
總額定消耗電功率或額定輸入電流: 2A/3A
生產地: 中國
低功率電波輻射性電機管理辦法
第十二條 經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時,應立即停用,並改善至無干擾時方得繼續使用。前項合法通信,指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
製造商 :Microsoft Corporation
進口商 :台灣微軟股份有限公司
地址 :11065台北市忠孝東路五段68號18樓
客服專線 :0800-00-88-33; (02)2999-8833

限用物質含有情況標示聲明

設備名稱:穿戴式電腦,型號(型式):1855

單元Unit

限用物質及其化學符號

鉛Lead

(Pb)

汞Mercury

(Hg)

鎘Cadmium

(Cd)

六價鉻Hexavalent chromium

(Cr+6)

多溴聯苯Polybrominated biphenyls

(PBB)

多溴二苯醚Polybrominated diphenyl ethers (PBDE)

外殼

螺絲、鉚釘及其它固件

顯示模組

鏡頭模組

電路板組件

揚聲器

電池電芯

電源供應器與電源線

配件

備考1.〝超出0.1 wt %〞及〝超出0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值。

備考2.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。

備考3.〝-〞係指該項限用物質為排除項目。

Device regulatory labels

Model 1855:

The device regulatory label is under the brow pad. It can be accessed for viewing by removing the brow pad.

Microsoft Corporation Redmond WA 98052-6399 USA Microsoft Ireland Dublin D18 P521 IRL
Made in China Model: 1855 FCC ID: C3K1855 IC: 3048A-1855 CAN ICES-3 (B)/NMB-3 (B)
CMIIT ID: 2019AJ4176 Microsoft HoloLens 2 穿戴式電腦 使用過度恐傷視力 製造號碼: 1855
型號: 1855 輸入: 9V ⎓ 2A, 5V ⎓ 3A 生產地: 中國 型号: 1855 输入: 9V ⎓ 2A, 5V ⎓ 3A

A regulatory label

Model 1688:
Microsoft Corporation One Microsoft Way, Redmond, WA 98052 USA
Microsoft Ireland Sandyford, Ind Est, Dublin D18 KX32 IRL
Made in China Model: 1688
FCC ID: C3K1688 Complies with
21 CFR 1040.10 and 1040.11 except
for deviations pursuant to Laser
Notice No. 50, dated June 24, 2007

A regulatory label

A regulatory label

A regulatory label

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