Email stuck in queue starting from "2022/1/1 00:01:00 UTC+0" on all Exchange on-premises servers (KB5012765)

Applies To
Exchange Server 2019 Exchange Server 2016

Symptoms

Email messages are getting stuck in the queue starting from “2022/1/1 00:01:00 UTC+0” on all Microsoft Exchange Server on-premises servers.

Resolution

To fix this issue, install the following updates, as appropriate:

Cumulative Update 12 for Exchange Server 2019 or a later cumulative update for Exchange Server 2019

Cumulative Update 23 for Exchange Server 2016 or a later cumulative update for Exchange Server 2016