How to change your Microsoft account name or address

Applies To
Microsoft account Microsoft account dashboard

Change your Microsoft account display name

You use your display name whenever you sign in to your account. You'll also see it on any Windows devices that you've signed into with your Microsoft Account, and it's the name people see when you send emails or participate in an Outlook.com group. This name may differ from your local account's display name.

To update your name, your business's name, or any of your billing or shipping addresses, you'll need to sign in to your Microsoft account.

Note

  • It may take up to 24 hours for your name to update everywhere.
  • Changing your display name does not change your gamertag. Learn how to change your Xbox gamertag.
  • If you can't sign in, use the Microsoft account sign-in helper.
  • Using non-standard font characters (such as those from Wingdings) in a username is not supported and may prevent sign-in.

To change your name, select Edit name, make your changes, and then select Save.

Edit name

Change the billing or shipping address for your Microsoft account

To change your billing or shipping address, select Billing & shipping addresses, make your changes, and then select Save.

Note

If you change your billing address, it will only be applied to new purchases. Any purchase in the past or any current active subscription will continue to display the previous billing address. If you need to change the billing address for an active subscription, you'll need to first cancel the subscription, change your billing address, and then repurchase the subscription.

Edit addresses

See also

Change the email address or phone number for your Microsoft account

How to change your Xbox gamertag

Need more help?

Can't sign in?

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool.

Sign-in helper

Contact Support

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

Important

To protect your account and its contents, our support agents are not allowed to send password reset links, or access and change account details.