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This article describes the information collected from a machine when running Dynamics GP on Windows 7 and Windows Server 2008 R2 machines.

Summary

Information Collected

SQL Query DU000010 duFileList

Description

File Name

Table – DYNAMICS..DU000010

DYNAMICS_DU000010.*



SQL Query DB_Upgrade

Description

File Name

Table – DYNAMICS..DB_Upgrade

DYNAMICS_DB_Upgrade.*



SQL Query DU000030 Failed Table Query

Description

File Name

Table – DYNAMICS..DU000030/SY01500/DU000010

Failed_Table_FailedCompanyTables_DYNAMICS.*



SQL Query sp_help <failed table>

Description

File Name

For any table that has failed to update correctly, run sp_help on the table

Failed_Table_sp_help_XXXX.*



Log Files

Description

File Name

Dynamics client install log (duInstall.log)
Dynamics GP install Log File (GPInstall.log)
Dynamics GP Login Errors (GP_LoginErrors.log)
Dynamics Installer Log File (MSI****.log)
Script.log (if 1 day or less old)
DexSql.log (if 1 day or less old)
Profile.txt (if 1 day or less old)

duInstall.Log
GPInstall_<user>.Log
GP_loginerrors_<user>.log
MSI****<user>.log
Script*.log
Dexsql*.log
Profile*.txt



Additional Information

This diagnostic will run with SQL credentials chosen by the user.  Administrative rights to the local machine is preferred (but not required) as this diagnostic may collect local files & lists of file names.

This diagnostic will also collect information as detailed in this KB:

2640011 [SDP 3][cd735886-e25a-4d66-a351-7469261e2cee] Microsoft Dynamics GP System Baseline for Windows 7 and for Windows Server 2008 R2

References

KB 973559 - Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT)
http://support.microsoft.com/kb/926079

More Information

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