This article describes the information collected from a machine when running Dynamics GP on Windows 7 and Windows Server 2008 R2 machines.
Summary
Information CollectedSQL Query DU000010 duFileList
|
Description |
File Name |
|
Table – DYNAMICS..DU000010 |
DYNAMICS_DU000010.* |
SQL Query DB_Upgrade
|
Description |
File Name |
|
Table – DYNAMICS..DB_Upgrade |
DYNAMICS_DB_Upgrade.* |
SQL Query DU000030 Failed Table Query
|
Description |
File Name |
|
Table – DYNAMICS..DU000030/SY01500/DU000010 |
Failed_Table_FailedCompanyTables_DYNAMICS.* |
SQL Query sp_help <failed table>
|
Description |
File Name |
|
For any table that has failed to update correctly, run sp_help on the table |
Failed_Table_sp_help_XXXX.* |
Log Files
|
Description |
File Name |
|
Dynamics client install log (duInstall.log)Dynamics GP install Log File (GPInstall.log)Dynamics GP Login Errors (GP_LoginErrors.log)Dynamics Installer Log File (MSI****.log)Script.log (if 1 day or less old)DexSql.log (if 1 day or less old)Profile.txt (if 1 day or less old) |
duInstall.LogGPInstall_<user>.LogGP_loginerrors_<user>.logMSI****<user>.logScript*.logDexsql*.logProfile*.txt |
Additional InformationThis diagnostic will run with SQL credentials chosen by the user. Administrative rights to the local machine is preferred (but not required) as this diagnostic may collect local files & lists of file names.This diagnostic will also collect information as detailed in this KB:2640011 [SDP 3][cd735886-e25a-4d66-a351-7469261e2cee] Microsoft Dynamics GP System Baseline for Windows 7 and for Windows Server 2008 R2ReferencesKB 973559 - Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT)http://support.microsoft.com/kb/926079
