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This article tells you everything you can expect from the all-new Outlook for Mac. 

For more information about the new Outlook for Mac functionality you can check Get help with new Outlook for Mac.

In this article

Requirements
Turn new Outlook on or off
What's new - highlights
Recent updates (includes info on Coming soon and Exchange on-prem features)
Known issues
Provide feedback 

Requirements

OS and Outlook version

macOS version 10.14 (Mojave) and later

Outlook version based on the following update channels:

  • 16.42 (20101102) and later for Current Channel

  • 16.40 (20073000) and later for Current Channel (Preview) 

  • 16.32 (19110306) and later for Beta Channel

Type of account

Work or school account assigned by your organization and what you use to sign in to Microsoft 365 or Exchange Online at work or school

Microsoft account for accounts where Microsoft is the provider, such as an Outlook.com, Hotmail.com, Live.com, or MSN.com account

Third-party accounts such as a Google, iCloud, Yahoo, POP, or IMAP account

Notes: 

  • Support for Yahoo and IMAP is available in Current Channel version 16.46 (21021202+)

  • Support for POP is available in Current Channel version 16.50 (21061300+)

For other requirements, see the System requirements for Office.

Turn new Outlook on or off

How to try the new experience

Open Outlook, then turn off the Legacy Outlook switch.

Try the new experience

How to switch back to Legacy Outlook

At any time, you can switch back by launching Outlook, then click on the Help menu and select Revert to Legacy Outlook.

How To Switch Back

Accounts added in the new Outlook for Mac will not automatically be added to Legacy Outlook, and vice versa.

Before switching back, you'll have the opportunity to provide feedback on the experience and to create an in-app reminder for when additional features become available.

What's new in Outlook for Mac - Highlights

The new Outlook has many new features and improved experiences, including:

Customizable toolbar

Choose commands to display in the Toolbar. In the Toolbar, select the more icon More options, then Customize Toolbar… .

customizable_toolbars_1

Improved search

Search is now powered by Microsoft Search and has better results and suggestions. Click in the Search field or use keyboard shortcut  Shift+Command+F to search.

improved_search

My Day

See your daily Calendar agenda from a new task pane in the main window for Mail. Select Task Pane in the View menu or use keyboard shortcut [Shift+Command+] to open it.

my_day

Suggested times

When creating events, get suggested meeting times based on your recipients’ availability.

suggested_times

Improved meeting responses

Respond to meeting invites directly from the Reading pane. You can choose to email a message to the organizer and respond with your RSVP.

better_rsvps

Microsoft 365 Groups in Mail & Calendar

View all your Microsoft 365 Groups in Mail and Calendar views. In Mail, Groups are located under the Groups node for your account. In Calendar, Groups are located below your calendar folders.

m365_groups

Nested compose in the Reading Pane

Reply to messages without opening a new compose window. Select Reply, Reply All, or Forward in the Reading pane, Toolbar, or Message menu or use keyboard shortcuts  Command+R, Shift+Command+R, or Command+J.

Reply button in outlook for Mac.

Improved event scheduling

Create events by selecting a time block in the calendar grid. Add event details, including attendees and locations, and view attendee availability directly in the mini-calendar. For meetings with large numbers of attendees, use the Scheduling Assistant.

improved scheduling

Snooze

Snooze lets you to temporarily remove an email from your inbox and scheduling it to reappear later, when you're able to respond.

snooze

Working elsewhere

Give colleagues more insight into your availability by setting Working Elsewhere as your calendar status for events or appointments.

working_elsewhere

3-day Calendar view

The new 3-day view in Calendar helps you see more meeting and event details when you have a full schedule.

cal 3-day_view

Mail Tips

Outlook now displays MailTips to help you avoid common, but potentially costly or embarrassing, mistakes. MailTips alerts can be triggered by actions including clicking Reply All to a large recipient list, sending sensitive information to someone outside your organization, or sending a message to someone who is out of the office.

mailtips


 

Recent Updates

Here's a list of features that recently rolled out to the new Outlook for Mac.

Features

Channels

Comments

Resend Message

Production

Quickly resend the same message again.

Add-ins auto-pinning

Production

Recently installed Add-ins are automatically pinned to the toolbar to boost discoverability.

Addins 1.10 API and Autorun support

Production

More API support for Add-ins, including Autorun capability

Sync Contacts folders

Production

Contacts in subfolders are now displayed via Categories (also shipping in Mobile)

Online Archive

Production

Online Archive is now available in the sidebar. Users can either manually move messages from the primary mailbox to Online Archive mailbox or use retention policies or rules to archive messages automatically.

Filter by Category

Production

Filter your email by Category

POP Account Support

Production

Added support of POP Accounts

MIP Improvements

Production

Support for sensitivity label capabilities

.VCF file Import / Export

Production

Import and export vCards

Calendar Suggestions

Production

See calendar suggestions when using the Search bar

Email Suggestions

Production

See email suggestions when using the Search bar

File Suggestions

Production

See file suggestions when using the Search bar

Best Match

Production

We suggest the most relevant top three results for your Search query

Local Folders

Production

Added support for On My Computer folders

Rich Flagging

Production

Added support for richer flagging

Contact List

Insiders

Added support for user's Contact List / Distribution List

On-Prem Exchange Account Support

Insiders

Added support to configure an Exchange On-Prem account

Coming soon

We always have features in active development and some of these will be available in the new Outlook experience later this year. 

  • Notes & Tasks views not natively available

  • Auto-Expanding Online Archive Support

Supported features for Exchange On-Prem

Area

Support scenarios

Coming later

Account

  • Account migration from legacy Outlook

  • Add/Remove Account: NTML, OAuth, Basic auth (Kerberos and Certificate auth aren't supported)

  • Activate Outlook

  • Auto-reply settings

  • Signatures

  • Shared mailbox2

  • Delegation2

  • LDAP2

  • Add-Ins Support

Mail

  • Sync folders and emails

  • Message list sorting and filtered view

  • Email triage

  • New mail, reply, forward

  • Mail compose people picker

  • Message copy, move

  • Attachment

  • Folder operations

  • Favorite folders

  • Category

  • Online Archive Inbox

  • Import/Export EML files

  • Support mark email as Junk

  • Request Read & Delivery receipts

  • View rules, create/edit rules

  • Filtered view: Mentions me

  • Read IRM emails: will go to browser1

  • Compose IRM emails1

  • Online Archive: non-inbox2

Calendar

  • Sync folders and events

  • Copy/Move appointments to another folder in the same account

  • Create/update/delete invites and events: single and series

  • Create Teams online meeting

  • Meeting response: RSVP and forward

  • Join Teams online meeting

  • Free/busy/tentative/out-of-office status

  • Open and Save .ICS attachments

  • Private label

  • Recent Locations

  • Reminders

  • Room Finder

  • Time zone

  • Copy/Move appointments to another folder in a different account.

Contact

  • Contact sync

  • Contact CRUD

  • Contact email/IM/call/Video call

  • Category sync

  • People card

  • PDL

  • Presence3

Search

  • Mail folder search

  • Calendar current folder search

  • Offline search

  • Saved search

  • Search suggestions

  • Expanded advanced search2

1 These features are in progress.
2 These features are planned.
3 These features aren't supported at this time.

For more information check out our Feature Parity Page.

Features in development first show up for Office Insiders

Note: Outlook in the App Store is not currently eligible for Office Insiders.

Known issues

The product team knows about and is investigating the following issues in new Outlook for Mac.

  • Events and contacts can't be moved or copied between accounts.

  • Unable to use "Send as" or "Send on behalf of" an Office 365 Group

  • No sound notifications

  • Unable to create or sync local Contacts or Calendars for IMAP Direct sync and IMAP Cloud cache accounts.

  • Can't duplicate event using shortcut Option + drag and drop.

  • IMAP CloudCache accounts are not syncing sent emails in the Sent Folder

  • Not adding recipients to the recent address list

  • Personal Information field for IMAP CC does not sync Full Name and is grayed out.

  • Selected Items Count in Inbox is not available.

  • Rules shows a "Rules not supported for this account" message for some GCC environment.

  • Link to Tasks does not work in GCC-H environments

Reporting issues and providing feedback

There are various ways to report issues and provide feedback to help improve the experience.

Contact Support

Please report issues using Contact Support in the Help menu.

contact_support_1

After opening a support request, a help icon will appear next to the New Outlook switch to provide easy access to the current request.

contact_support_2


Additionally, when a support agent provides a response, a red badge will appear on the help icon along with the macOS notification.

contact_support_3

contact_support_4

Feature requests

Please vote for feature requests using Give Feedback in the Help menu. 

Set preferences for the new Outlook for Mac

Administrators and other IT professionals can plan, implement, and maintain deployments of the new Outlook for Mac with a standard set of preferences described in the Office for Mac admin deployment guide.

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