AI credits and limits for Microsoft 365 subscriptions

Last updated: September 2026

Introduction to AI credits and limits

Microsoft 365 Personal, Microsoft 365 Family, Microsoft 365 Premium, and Microsoft 365 Pro plans include the latest AI features to power your productivity and creativity. Some of these features have limits to the number of times they can be used within a specific time period while others require the use of AI credits. Limit and AI credit allotments depend on your Microsoft 365 plan. If you already have a Microsoft 365 Personal, Family, or Premium plan, you can switch to Microsoft 365 Pro to access the most extensive limits available.

Limits may vary based on the feature, entry point, and system conditions. Limits may also change over time as new AI models become available. 

Important

AI benefits are only available to the subscription owner and cannot be shared with others. 

Limits and credits for each plan

Copilot feature Microsoft 365 Personal Microsoft 365 Family Microsoft 365 Premium Microsoft 365 Pro
Chat Extensive use Extensive use Extensive use Extensive use
Deep reasoning Extensive use Extensive use Extensive use Extensive use
Pages Extensive use Extensive use Extensive use Extensive use
Audio Overview Standard usage Standard usage Extensive use Extensive use
Voice Standard usage Standard usage More usage Highest usage
Vision Standard usage Standard usage More usage Highest usage
Image gen Standard usage Standard usage Extensive use Extensive use
Researcher Not available Not available Extensive use Extensive use
Analyst Not available Not available Extensive use Extensive use
Priority access Yes Yes Yes Yes

Learn more about each plan
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Important

AI benefits are only available to the subscription owner and cannot be shared with others. 

What are feature limits?

Feature limits are usage caps that help us ensure a good experience for all users. These limits apply specifically to AI features, such as Actions and Vision, and vary by subscription plan and feature, meaning the limits for Actions may be different from the limits for Vision.

These limits may vary based on the feature, entry point, and system conditions. Limits may also change over time as new AI models become available.

What are AI credits?

AI credits measure your use of AI features within Microsoft 365 and Windows applications.

For example, asking Copilot to "summarize my inbox" would deduct one AI credit. Your AI credits will deduct automatically as you use Copilot in Microsoft 365 and Windows apps, including Designer, Create, Photos, Paint, Photos, Notepad, Word, and Excel.

What's the difference between feature limits and AI credits?

Both allow you to access advanced AI features. Feature limits are simply the total number of times you can use a specific feature within a specific timeframe, while AI credits are monthly usage allotments you can use as you go in Microsoft 365 and Windows applications.

How do I manage my feature limits and AI credits?

You can check the status of your limits and AI credits by selecting Services & subscriptions in your Microsoft account. You will be notified when you reach your feature limits for AI features.

Frequently asked questions about Copilot and Microsoft 365 subscriptions

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