FAQ about Microsoft 365 Family and Personal free offers from Microsoft partners

Applies To
Microsoft 365 for Mac Microsoft 365 for Windows

Here are answers to common questions you may have about the Microsoft 365 Family and Personal free offers from Microsoft partners.

Important

  • Partner offers are coming to an end on June 30, 2023.
  • Why are you removing unique partner offers from Microsoft 365 Personal and Family subscriptions?
  • We're committed to bringing our subscribers consistent value. By learning from this program and our partners, we're looking for new ways to deliver that value. We believe there are other areas where we can do this, and we'll be focusing on those going forward.
  • I claimed an offer prior to June 30, 2023 but have not redeemed it yet on the partner site. Can I still redeem it?
  • You must redeem all eligible offers by June 30, 2023.

How do I sign up?

 Visit www.microsoft.com/en-us/partner-benefits to redeem your offers.

How long does it last?

The partner offers vary in duration.  Please visit www.microsoft.com/en-us/partner-benefits for details.

In which countries can I take advantage of this benefit program?

This offer is initially available in four countries: United States, United Kingdom, Australia, and Canada.

Do I need a Microsoft 365 subscription to redeem the offer?

The partner benefits are available to Microsoft 365 Family and Personal subscribers and all current Office 365 Home or Office 365 Personal subscribers.

If I have a Microsoft 365 Family (previously called Office 365 Home) subscription, are all members of my family eligible?

Yes, all members of your family are also eligible if you have shared the subscription through the Microsoft 365 Family subscription.

Where can I go to check the status of my Microsoft 365 subscription?

See account.microsoft.com.

What happens at the end of the partner benefit offer period?

Many of our partners are offering a discounted subscription rate at the end of your offer.  You can subscribe directly through the partner at that time.

Where can I get more information about Microsoft 365 Family?

See Introducing Microsoft 365.