Step 1: Clear your PC of viruses or malware before you change your password. If you have a good antivirus program installed, make sure it's up to date and then do a full scan of your system.

Cookies are small pieces of data stored on your device by websites you visit. They serve various purposes, such as remembering login credentials, site preferences, and tracking user behavior.

Tip: If you installed the Microsoft 365 apps as part of a suite, such as Office Home and Student or Microsoft 365, search for the suite name.For stand-alone apps search by the app name, such as Project or Visio. In most cases you can't uninstall an individual app if it's included in your Microsoft 365 suite.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Learn how to run a disk cleanup in Windows including deleting temporary and system files to free up disk space.

Use your scanner and download an app from Microsoft Store to scan a document or picture to your PC.

How Microsoft Edge interacts with operating system permissions when sharing your location with a website. Windows can use information such as your IP address, nearby Wi-Fi access points, and GPS data, if available, to estimate your precise or imprecise location coordinates and pass this info to Microsoft Edge.

Note: If a compatibility issue has been identified on your device that would disrupt your experience using Windows 11, we will temporarily delay your upgrade until the issue is resolved.Compatibility safeguard holds help ensure you have the best experience possible when upgrading and your productivity is not disrupted if critical apps or drivers are not yet compatible.

Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

When you back up your files, apps, and settings in the cloud using your Microsoft account, you get 5 GB of free cloud storage and other benefits that protect your files with the latest security and make everyday tasks easier.