Chat in Skype for Business on Mac
Find and add a contact
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Type a name in Search for Contacts, and select your contact's listing when it appears.
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Select the contact and select Groups to add them to a group or to Favorites.
When you add a person to your contact list, they receive a notification. External contacts must accept your invitation before you can see their availability.
Start an Instant Message (IM)
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Select a contact, and then select Send an Instant Message
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Type your message in the Type a message here... box, and press Return or select
Start a voice or video call
Select a contact, then on their contact card select or Start a Call 
Note: If you don't have a camera, the video call options are not available.
Receive a call
Select Answer 
End a call
Select Hang Up
Note: To end an instant message, close the conversation window.
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