Redeem a gift card or code to your Microsoft account
Learn how to redeem a Microsoft gift card, Xbox download code or token, Office product key, or Windows activation code to your Microsoft account. Find troubleshooting tips and contact support if you need help.
Applies To:
Microsoft account dashboard
How to start a scan for viruses or malware in Microsoft Defender
Learn how to start a quick or deep scan for malware on Windows, Android, or Mac with Microsoft Defender. Find out the signs of infection and how to protect yourself from fraud.
Applies To:
Microsoft Defender on Android, Microsoft Defender on Mac, Microsoft Defender on Windows
How to use the PC Health Check app - Microsoft Support
Learn how to use PC Health Check app to check your Windows device health, performance, and eligibility for Windows 11. Download and install the app from https://aka.ms/GetPCHealthCheckApp.
How to sign in to Hotmail - Microsoft Support
Hotmail is now Outlook.com, but you can still access your email account with the same username and password. Learn how to sign in, troubleshoot common issues, and get help with Outlook.com features and services.
Applies To:
Outlook.com
Xbox subscription cancellations and refunds | Xbox Support
Learn how to cancel an Xbox subscription and check for refund eligibility in different markets and scenarios. Find out how to manage your subscriptions, troubleshoot issues, and contact support if needed.
Subscriptions & billing | Xbox Support
Learn how to manage, cancel, or refund your Xbox subscriptions and digital purchases. Find answers to common questions and issues with billing, payment, and codes.
Manage your Microsoft 365 subscription or Office product
Learn how to install, renew, cancel, or share your Microsoft 365 or Office products on your Microsoft account dashboard. Find out how to access your order history, receipts, and billing options.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2024, Word 2024, Outlook 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Visio Standard 2024, Office 2024, Excel 2024 for Mac, Word 2024 for Mac, Outlook 2024 for Mac, OneNote 2024 for Mac, Office 2024 for Mac, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, PowerPoint 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
Download and install or reinstall Office 2019, Office 2016, or Office ...
Learn how to download and install or reinstall Office 2019, Office 2016, or Office 2013 on your PC or Mac. Find out how to activate Microsoft 365, troubleshoot issues, and customize your installation options.
Applies To:
Office 2019, Office 2016, Office 2016 for Mac, Office 2013
How to sign in to Outlook on the web - Microsoft Support
Learn how to access the web-based version of Outlook for your work or school account. Find out how to troubleshoot common sign-in or sign-out issues, reset your password, and stop automatic sign-in.
Applies To:
Office for business, Office 365 Small Business, Microsoft 365 admin, Outlook on the web, Outlook on the web for Exchange Server 2016
How to earn Microsoft Rewards points - Microsoft Support
Learn how to earn points by searching with Bing, buying from Microsoft Store, playing games on Xbox, and more. You can redeem your points for gift cards, movies, games, and other rewards.
Applies To:
Microsoft account dashboard