Locate your product key for Windows 10 or Windows 11. Depending on how you got your copy of Windows 10 or Windows 11, you'll need either a 25-character product key or a digital license to activate it.

Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.

If you need to reinstall Office, select the version you want to install and follow those steps: Microsoft 365, Office 2019, Office 2016, Office 2013, Office 2010, or Office 2007. How to uninstall Office automatically.

兑换礼品卡和充值码以进行 Xbox 购买和延长 Xbox 订阅。. 代码的长度为 25 个字符，包括数字和字母，并且采用横竖 5 个字符的 5x5 格式。. 代码可以是你从 Microsoft 或受信任的零售商处购买的数字卡或物理卡。. 请注意，如果帐户的未结余额或付款选项不再有效 ...

Open a service request in the Microsoft 365 admin center. This service is free. Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

下面介绍 Xbox Game Pass 订阅者如何将其 Game Pass 订阅权益扩展给朋友和家人。. 在家：将你的主要 Xbox（如果有多个）设为常用 Xbox，这会让使用其档案登录该主机的任何人都能够使用你的 Game Pass 订阅。. 常用 Xbox 和游戏共享的工作原理. 在外：在任意其他 Xbox 上 ...

If you get an error code while downloading and installing Windows updates, the Update Troubleshooter can help resolve the problem. Select Start > Settings > System > Troubleshoot > Other troubleshooters. Next, under Most frequent, select Windows Update > Run.

If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information.

如果看不到“我的游戏和应用”中列出的游戏，并且你已完成预订过程，则必须在 Microsoft Store 中搜索该游戏。. 如果成功完成初始购买，你将能够下载游戏，并且无需再次付款。. 在 Microsoft Store 中搜索该游戏：. 按 Xbox 按钮 打开指南，然后选择“主页”以前往 ...

Cancel Microsoft 365 with the help of a support advocate. If you're thinking of cancelling a Microsoft 365 subscription or need help switching to another plan that better meets your needs, support agents are available to help. Request a call back.