Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

If your purchase of Office or Microsoft 365 came with a product key, you enter your product key on one of the websites listed below for your product. After you enter your key, you can download and install Office, or you can renew your Microsoft 365 subscription. Tip: Get tech expertise with Business Assist.

From the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options. Choose the language and bit version you want, and then select Install.

In the meantime, sign in to your account to see your latest refund request status. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

Post questions, follow discussions and share your knowledge in the Outlook.com Community. Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Get a theme. To get a theme, expand one of the categories below, select a link for the theme, and then select Open. This saves the theme to your PC and puts it on your desktop. If you prefer, some themes can also be installed from the Microsoft Store. Explore themes in the Microsoft Store. Get free Windows themes from Microsoft to personalize ...

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Take a snapshot to copy words or images from all or part of your PC screen. Use Snipping Tool to make changes or notes, then save, and share. Capture any of the following types of snips: Free-form snip. Draw a free-form shape around an object. Rectangular snip.

Below we describe how to install the desktop app that is included with Visio Plan 2, and non-subscription versions of Visio Professional or Visio Standard 2021 , 2019, or 2016 . If you have Visio Plan 1 see the steps under the tab Visio for the web.