Get help for the account you use with Microsoft. Find how to set up Microsoft account, protect it, and use it to manage your services and subscriptions.

If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

In the meantime, sign in to your account to see your latest refund request status. You can view your Xbox purchase history on your Xbox console or the web. Use the steps below to review your info or get help with a charge that you don’t recognize.

請依照下列步驟以重設您的 Microsoft 帳戶密碼。. . 若要使用 Xbox 功能和服務，您的 Xbox 設定檔必須連結至 Microsoft 帳戶。. 讓您的帳戶資訊保持更新，讓 Microsoft/Xbox 更容易在發生問題時與您聯繫，而且有助於避免在嘗試從 Microsoft Store 購物時發生問題。. 若要深入 ...

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Many PC games let you play with an Xbox Wireless Controller instead of a keyboard or mouse. You can connect your controller to a Windows device by using a USB cable, the Xbox Wireless Adapter for Windows, or Bluetooth.