If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

See I forgot the account I use with Office. From the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

How can I recover my password for Microsoft accounts, including Outlook.com, Hotmail, Live, MSN, Onenote, etc.? Outlook for Android Outlook for iOS. Please check out this link first. If you can't complete the login flow through that tool, try this link for a separate tool.

Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection. Protect yourself from tech support scams. Before clicking 'I accept', review the: Agreement for Microsoft Services. Microsoft Software License Terms.

Go to the Microsoft account sign-in page at https://account.microsoft.com and enter your email address. If you see a message that says "We couldn't find an account with that username." or "That Microsoft account doesn't exist", then the address you entered is not a Microsoft account. If you believe it should be:

The steps below will help you add an iCloud account to new Outlook, or manage an existing account by deleting it or making it your primary account. Note: If the steps under this New Outlook tab don't work or your version of Outlook looks different than what's shown, you may not be using new Outlook for Windows yet.

Sending a message. If you haven't already set up messages, do the following: On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to.

To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.