Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.

无论是通过 Xbox 主机设备或还是仅通过计算机提供，这些数字游戏购买退款条款涵盖 Microsoft Store 的数字游戏优惠、Xbox 应用（不含电影和电视应用）、数字游戏捆绑优惠以及数字耐用和消费性游戏优惠，例如游戏季票、虚拟货币和微交易等（总称“数字游戏产品 ...

處理退款要求. 您可以在下列網頁登入原先進行購買的帳戶，開始任何數位遊戲產品的退款要求程序。. 請告訴我們您要求退款的原因。. 我們會使用這些資訊來改善我們的產品和程序，期盼能盡量減少日後退款要求的需求。. 如果我們核准退款要求，您將會在您 ...

我們現在正在調查此問題。. 同時，請登入您的帳戶以查看您最新的退款要求狀態。. . 如果您無法完成 Xbox 購買，請嘗試我們的解決方案來解決問題。. 備註 如果步驟 1-3 無法解決您的問題，請務必針對最符合您情況的情況，查看其他支援解決方案下提供的資訊。.

Set up email in Outlook. Open Outlook and click Next at the Welcome screen. Click Yes to add a new email account, and click Next. In the Auto Account Wizard, enter your name, email address, and password. Click Next and Finish.

如果你仍无法进行购买，请使用该页面右侧的“联系我们”按钮获取帮助。. “此方式无效。. 请与你的银行联系，以获取详细信息”. 如果你在尝试为购买付款时看到付款方式错误，请尝试使用其他付款方式。. 下面说明了如何更新支付选项：. 登录到要更新的 ...

Help Microsoft stop scammers, whether they claim to be from Microsoft or not, by reporting tech support scams at: www.microsoft.com/reportascam. You can also report unsafe websites in Microsoft Edge by selecting Settings and More > Help and Feedback > Report unsafe site when you encounter something suspicious.