Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Learn how to cancel Xbox subscriptions, manage recurring billing, and stop future charges while retaining benefits until the subscription expires.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

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Search for help on the taskbar, use the Tips app, select the Get help link in the Settings app, or go to support.microsoft.com/windows.

If you're trying to buy a game or an add-on using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item. For example, if you try to buy a game that's listed as $9.99, and you have a Microsoft account balance of $10.00, that amount wouldn’t be enough to cover the taxes, so you'd need to add more funds pay the total balance.

A Microsoft account is a free personal account required for access to Microsoft's products and services. It is used to sign in to your Windows PC, Xbox console, or any of Microsoft's products and services, including Microsoft 365, Outlook.com, Skype, OneDrive, Xbox Live, Bing, and more. It can also be used to purchase a personal subscription to Microsoft 365 or Copilot Pro. Read more about the ...

If you're trying to buy a game or an add-on using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item. For example, if you try to buy a game that's listed as $9.99, and you have a Microsoft account balance of $10.00, that amount wouldn't be enough to cover the taxes, so you'd need to add more funds pay the total balance.

Add your Google account On the Google account security page, go to the Add more second steps to verify it's you section, choose the Set up from the Authenticator app section. On the Get codes from Authenticator page, select either Android or iPhone based on your phone type, and then select Next.

Learn how to prevent unauthorised purchases on your Xbox by creating Microsoft accounts for every person who uses that console.