How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To: Microsoft account dashboard
Activate Office for Windows - Microsoft Support
Learn how to activate Office that is pre-installed on new Windows 10 PCs or using a new product key.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, OneNote 2024, Project Standard 2024, Visio Professional 2024, Visio Standard 2024, Office 2024, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Publisher 2016, Office 2016, Microsoft 365 for home, Microsoft365.com, Project for Office 365
Microsoft からの課金料金を調査する方法 - Microsoft サポート
認識されない料金の原因として最も可能性の高い原因を次に示します。 Microsoft サブスクリプションで定期的な請求が有効になっています。 家族などの知人が、カードで何かを購入しました。 これで、 [ 支払いの管理 ] ページでこれを調査できます。 以前に拒否された料金が再び請求されまし ...
Applies To: Microsoft account dashboard
Microsoft サブスクリプションの支払い方法とオプションを変更する
Microsoft サブスクリプションの支払い方法とオプションを変更する
Applies To: Microsoft account dashboard
Use the Office offline installer - Microsoft Support
Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.
Applies To: Office 2024, Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Microsoft365.com, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
Microsoft 支持
Microsoft 支持可帮助你处理 Microsoft 产品的问题。 查找有关 Microsoft Copilot、Microsoft 365、Windows 11、Surface 等的操作方法文章、视频和培训。
兌換禮品卡或代碼到您的 Microsoft 帳戶 - Microsoft 支援服務
如何兌換禮品卡、Xbox 下載代碼或權杖 Microsoft 和 Xbox 禮品卡、下載代碼和令牌的運作方式相同:兌換到您的 Microsoft 帳戶後,您可以在 Microsoft Store 網路商店、Windows 或 Xbox 上花費餘額,並且您可以下載最新的應用程式、遊戲、電影和電視節目。 在大多數國家或地區,您也可以購買 Surface、Xbox 和配件 ...
Applies To: Microsoft account dashboard
Advanced Outlook.com security for Microsoft 365 subscribers
Learn more about the advanced security features for Outlook.com that come with an Office 365 Home or Office 365 Personal subscription.
Applies To: Outlook.com
Troubleshoot problems with Microsoft Authenticator
You can resolve problems with Microsoft Authenticator by checking the tips in this article and reviewing some of the known errors.
在電腦或 Mac 上下載、安裝或重新安裝 Microsoft 365 或 Office 2024
準備好安裝 Microsoft 365或 Office 2024了嗎? 開始之前,請確保您的 PC 或 Mac 符合 系統需求。 如果您已兌換產品金鑰、重新安裝應用程式,或您已透過公司或學校指派授權,您可以略過並移至「登入」區段 ,以下載並安裝 Microsoft 365 或 Office。 不過,如果這是您 第一次 安裝 Microsoft 365或 Office,您可能 ...
Applies To: Office 2024, Office 2024 for Mac, Microsoft 365 for home, Microsoft365.com, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin