Avoid and report Microsoft technical support scams. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to ...

Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is ...

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...

如果你是 Xbox Game Pass Ultimate 会员，你将自动在主机上获得 EA Play 订阅会员资格，并可通过主机上的 Xbox Game Pass 体验浏览和下载 EA Play 游戏。. 如果你是 Xbox Game Pass Ultimate 或 PC Game Pass 会员，则需要关联你的 EA 和 Xbox 帐户，然后确保你的电脑上安装了 EA Desktop ...

PC Game Pass FAQ. Get to know Game Bar on Windows. Game-specific help for Windows 10/11. Cross-network play on Windows devices and Xbox consoles. How to use cloud gaming. Use Game Bar to capture game clips and screenshots on Windows. Enable PC game mods. Game better with Xbox on Windows.

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从 2023 年 7 月 14 日开始：现有主要和辅助成员将收到说明此更改的详细信息的电子邮件。. 从 2023 年 7 月 17 日开始：主要帐户持有者将无法再将新成员添加到其共享成员身份。. 2023 年 8 月 15 日：现有成员身份将结束，Xbox Game Pass Friends & Family 将不再可用。. 从 ...

To see self-help answers, or to get support via email, Select Help from the top menu then Help. Open the Help pane. Enter your question or issue in the Search Help box on the right, and then press Return. If the self-help answers don't resolve your issue, try a different search, or scroll to the bottom of the Help pane and, under Still need ...

Select the product you need help with. We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Microsoft 365. Office. Windows. Xbox. Surface devices. Copilot.