If you can't sign into your Microsoft account, use the sign-in helper to identify the problem. How to use the Microsoft account sign-in helper The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide. If it detects a problem with your account, we'll tell you what you need to do to solve the problem. If the tool ...

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Outlook.com examines incoming emails to determine if they are part of a subscription from the sender. After filtering out junk mail, it looks for subscription identifiers in the message header. Outlook.com provides a convenient way to manage your email subscriptions and block senders all in one place, making it easier to opt out of unwanted email lists. To manage your subscriptions Select ...

Learn how to sign in to Office or Microsoft 365 from a desktop application or your web browser.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

Countries eligible for prorated refunds on Microsoft subscriptions Different countries have different prorated refund policies, and eligibility may vary based on the duration of the subscription and whether or not it's an initial purchase. Check your eligibility for receiving a prorated refund below. To cancel your subscription and receive a prorated refund (if eligible), go to Services ...

Hotmail is now Outlook.com To sign in to Hotmail, you'll need your Microsoft account username and password. Sign in at outlook.live.com

附註: 您的 Hotmail 或 Outlook.com 密碼與您的 Microsoft 帳戶密碼相同。 如果您可以登入但遇到 Outlook.com 的問題，請檢查 服務狀態。 如果狀態不是顯示綠色，請等候該服務正常執行，然後再試一次。 Microsoft 會始終關注不常見的登入活動，以防其他人嘗試進入您的帳戶。 如果您旅行至新的地方，或使用新 ...