Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Get more information about managing your Xbox subscriptions, issues with billing, and more.

To create an e-sign request, you’ll need to sign into your account with an available e-signature provider such as Adobe Sign or DocuSign. If you don't have account, it's easy to start a free trial or create an account. Choose the e-signature provider you'll use to create, send, and manage e-sign requests.

Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.

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Learn how to purchase Game Pass subscription on an Xbox console or a Windows device.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

了解如何管理 Xbox 訂閱及解決帳單問題，獲取詳細資訊以輕鬆處理相關事務。