Locate your product key for Windows 10 or Windows 11. Depending on how you got your copy of Windows 10 or Windows 11, you'll need either a 25-character product key or a digital license to activate it.

If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

首先需要查看 Windows 11 是否已激活并链接到你的 Microsoft 帐户。. 将 Microsoft 帐户链接到设备上的 Windows 11 许可证是至关重要的。. 通过将 Microsoft 帐户与数字许可证链接，可以在进行重大硬件更改时使用“激活”疑难解答程序重新激活 Windows。.

On the Windows 11 software download page , select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.

If you need to reinstall Office, select the version you want to install and follow those steps: Microsoft 365, Office 2019, Office 2016, Office 2013, Office 2010, or Office 2007. How to uninstall Office automatically.

查看此处以了解我们当前正在跟踪的已知游戏问题，并了解可以对其执行的操作。. . 尝试打开指南、打开 Xbox 主机或尝试在 Windows 设备上启动游戏或应用时，会看到以下错误代码和消息：. 出现问题… 0x80070490. 这可能意味着 Xbox 或电脑遇到了意外错误。.

你尝试在 Xbox One 主机或 Windows 10 设备上下载和安装某游戏时，看到以下错误代码和消息：. 0x80073CF3. 请等待几分钟，然后重试。. 更新失败。. 这说明你的主机或 Windows 10 设备上已存在该游戏的现有版本。.

If your PC has less than 4GB of memory, there are sometimes options for upgrading to get additional RAM. You may want to consult your PC manufacturer’s website or with a retailer to see if there are easy and affordable options to meet the minimum requirements for Windows 11. Storage: 64 GB or larger storage device.

Find solutions to common problems, or get help from a support agent.