If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Windows 10. By default, File Explorer opens to Quick Access. You can set a folder to show up in Quick access so it'll be easy to find. Just right-click (or long-press) it and select Pin to Quick access.

Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

如果看到在线零售商正在出售账号而不是内容，或一致地以远低于市场价值的价格出售商品，这些通常是非法和欺诈性零售商的标志。

如果您收到通知，说明尝试为 Xbox 订阅付款被拒绝，或者您在尝试使用 Xbox 订阅时看到以下错误消息：. 我们的计费服务已多次拒绝您的信用卡. 这意味着您的支付选项已过期，除非您更新卡或添加其他付款方式，否则无法使用 Xbox 订阅。. 注意 如果你使用该信用 ...

某些游戏仍作为包装商品出售，由我们线下为您配送。 查看 Microsoft Store 中是否提供可下载的游戏版本。 若要发送包装礼品，请在结帐时使用接收人的送货地址。

回收利用您的 Xbox One 主机和配件. 如果您拥有 Xbox 设备和配件，我们建议您践行环境责任，并回收利用您的旧产品、配件、包装和电池。. 若要了解您区域内 Microsoft 赞助的回收机会，请参阅：. 生命周期结束管理和回收.

Under Properties, look for your IP address listed next to IPv4 address. Get info on how to find your IP address in Windows.

支付逾期金额以解锁你的订阅. 如果你有自动续订的订阅，当续订收费失败时，订阅会被锁定。. 如果发生这种情况，你将失去对订阅及其权益的访问权限。. 例如，如果未能支付 Xbox Game Pass Core 订阅的续订费用，你将被锁定，并且在线多人游戏将只适用于免费 ...

Change your password with your email provider. See the following sections for instructions on changing your email account password for several major email providers. If your email account provider isn't listed, contact your admin or the email provider's help desk.