How to spot a "fake order" scam. A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money ...

Getting ready for the Windows 11 upgrade. How to check if your device meets Windows 11 system requirements after changing device hardware. Learn how to use the PC Health Check app to help you improve your device performance.

Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Try launching and playing another game on your Xbox or Windows device. If the issue only occurs with a specific game, try reinstalling the game to your device. For more info on how to do so, go to: How to install games and apps on an Xbox console. How to install or uninstall a PC game.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage. From here, you can view your plan, expiration date, billing history, subscription status, and change how you pay.

Learn how to add user accounts in Windows 10 and Windows 11. With an account, each person has separate files, browser favorites, and a private desktop.

Sending a message. If you haven't already set up messages, do the following: On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to.

You see the following error code when you try to download and install a game or an app through Xbox Live to your Xbox One console: 87E0000F. This error may mean one of the following: The Xbox One console doesn't have the latest update.

To sign in to MSN just select Sign in at the top right hand side of the page and enter your Microsoft account information. You can also sign in to MSN by signing into Outlook, Office, OneDrive or other Microsoft services available on the MSN homepage.