How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

How to open PC Health Check. In Windows, use Search on the taskbar to search for “PC Health Check,” then select it from the list of results. If a PC Health Check update is available, you can quickly install it for the latest version. If you don't have PC Health Check installed, you can install it by going to https://aka.ms ...

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获取有关损坏或不可读代码的帮助. 如果无法读取数字代码的全部 25 个字符，则需要通过联系 aka.ms/contactxboxsupport 请求替换代码。. 联系支持人员时，请确保提供购买证明、序列号和损坏代码的图片。. 注意 请拍摄卡片正面和背面的图片，或拍摄打印代码的收据 ...

确保你的 Xbox 数字订阅适用于你所在的国家或地区. 为了确保 Xbox Live Gold 订阅服务的定价反映当地市场行情，Xbox Live Gold 订阅卡只能在购买所在的国家或地区兑换，而不能在其他国家或地区兑换。. 如果需要在线购买 Xbox Live Gold 订阅卡，我们强烈建议从所居住的 ...

From the next screen, select Troubleshoot > Advanced options > UEFI Firmware Settings > Restart to make changes. To change these settings, you will need to switch the PC boot mode from one enabled as “Legacy” BIOS (also known as “CSM” Mode) to UEFI/BIOS (Unified Extensible Firmware Interface). In some cases, there are options to enable ...

解决方案 1：检查下载速度. 滚动到“安装…”< 要下载的游戏名称 >。. 转到“我的游戏和应用”>“管理”>“队列”，并记下显示的正在安装游戏或应用的下载速度。. 这表示当前的下载速度。. 如果看到速度缓慢（例如，每秒小于 1 兆位），则可能需要很长时间 ...

Create Windows 11 installation media. On the Windows 11 software download page , select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.

当我从 Game Pass 移动应用安装游戏时，游戏为何不能下载？. 如果你从 Game Pass 移动应用将 Xbox Game Pass 游戏下载并安装到主机时遇到问题，请确保已在 Xbox 上启用远程安装，将其设置为主 Xbox，已选择“睡眠电源”选项，并连接到 Internet。. 若要启用远程安装：. 按 ...