Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.

学习在 Xbox 上在线兑换充值码后，如何安装游戏和可下载的游戏内容。

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Check this page for details on the status of Xbox features and functionality, including services, games, and apps.

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如果要从 Windows 7 或 Windows 8.1 电脑迁移到新的 Windows 设备，你会发现获取应用和游戏的最佳方式是通过 Microsoft 应用商店。 Microsoft Store 适用于任何设备 - 你可以搜索 Adobe Reader 等免费和付费应用、查看其热门程度和评分，并将它们下载你的设备中。 当从 Microsoft Store 安装应用时，该应用将同步到你的 ...

Learn how to use your PayPal account as a payment option for purchasing content and subscriptions.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

借助电脑和手持设备上的 Xbox 应用，你可以启用从受支持的第三方平台安装的游戏显示在 Xbox 库中。 这使你可以从一个方便的位置查看和启动所有受支持的第三方游戏。