A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.

Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup. Redeeming your key is what links your account with Microsoft 365 so you only have to do this once.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive. You might be prompted for the BitLocker recovery key during startup, due to a security risk or hardware change:

You can start a scan for malware any time you like. Note: Microsoft Defender currently offers anti-malware on Windows, Android, and macOS. From the Microsoft Defender dashboard. If you want a deeper scan, instead of selecting Quick scan in step 3, select Scan options and choose the type of scan you want.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Get the steps for changing your home page in Microsoft Edge, Internet Explorer 11, Google Chrome, Firefox, and Safari.

Pruebe estas soluciones si no puede iniciar sesión en su cuenta de correo electrónico de Outlook.com, Hotmail, Live o MSN, o si no está seguro de cómo iniciar o cerrar sesión.

Hotmail está ahora Outlook.com. Aprenda a iniciar sesión para acceder a su cuenta de correo electrónico de Outlook.com, Hotmail, Live o MSN.