For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Detailed information about downloading and using Microsoft Authenticator in China. The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

On the remote screen, open the Sign in to your account page and enter the code that you see in Authenticator. On your remote screen, sign in using your work or school account credentials. After you complete your authentication on the remote screen, return to Authenticator to complete setup.

It's easy and it's free. All you need to do is sign up, and Microsoft Rewards will be included in your Microsoft account: Microsoft Rewards. Once you've signed up, sign in to your Microsoft account to see your current points. You can also see your points total next to your account name on Bing.com.

You can resolve problems with Microsoft Authenticator by checking the tips in this article and reviewing some of the known errors. Tips: If you're using mobile data, try switching to Wi-Fi and vice-versa. Make sure Airplane mode is off.

Sign in to Hotmail or Outlook.com. To sign in to Outlook.com or Hotmail, you'll need your Microsoft Account username and password. Sign-in. Note: Check the Don't show this again box if you want to go straight to Outlook.com next time (not recommended for shared computers).

To redeem a Microsoft gift card, Xbox download code or token, select Redeem code below, sign in, and enter or paste the code or token value. Redeem Code. Tip: If you bought the wrong code, please contact the retailer.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Two-step verification, also known as multi-factor authentication , helps you access your accounts more securely. Passwords can be forgotten, stolen, or guessed, and SMS text codes can be insecure. You can use Outlook to authenticate in two ways: Receive a push notification after entering your password online.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.