A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Learn how to use Snipping Tool to capture a screenshot, or snip, of any object on your screen, and then annotate, save, or share the image.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Learn how to request a replacement for your Xbox controller and check its warranty status.

Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal information.

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Microsoft 支持可帮助你处理 Microsoft 产品的问题。 查找有关 Microsoft Copilot、Microsoft 365、Windows 11、Surface 等的操作方法文章、视频和培训。

If you’ve forgotten your Microsoft account password, learn how to do a password reset online or by using your Xbox console.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Check the Xbox services, games, and apps for any service outages.