Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information.

While you’re playing a game, press the Windows logo key + G to open Game Bar. Choose Widget Menu > Capture. Choose Start recording, Take screenshot, or Record last…. Record last… turns the most recent moments of play into a game clip when background recording is turned on.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

The migration from Mojang accounts to Microsoft accounts is a complex process, and you may encounter issues or have some questions. This article outlines common issues with the migration process and provides some solutions. For more info, go to: How to migrate your child’s Mojang account to a Microsoft account.

Take a snapshot to copy words or images from all or part of your PC screen. Use Snipping Tool to make changes or notes, then save, and share. Capture any of the following types of snips: Free-form snip. Draw a free-form shape around an object. Rectangular snip.

You see the following error when you try to update your Xbox console: System Update Error: 0x8B050033. This happens when the Xbox servers are undergoing maintenance. Wait a little while and then try to update your console again.

The best way to add someone to your PC is to have them sign in with a Microsoft account. Learn more about Microsoft accounts in Sign in with a Microsoft account. Select Start > Settings > Accounts > Family & other users. Under Other users > Add other user, select Add account.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.