Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

2. Verify your identity. For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Choose how you want to receive a verification code.

Where can I find my BitLocker recovery key? BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:

提示: 登入時，如果您下次想要直接移至信箱，請在 [保持登入?] 提示中選取 [是] (不建議用於共用電腦)。 或者，選取 [不要再顯示這個] 方塊，然後選取 [否]，這樣每次都會提示您輸入密碼。. 如果您無法登入或忘記您的使用者名稱或密碼，請使用我們的 [登入疑難排解員]。

Learn how to activate Office pre-installed on new Windows 10 PCs or with a new product key.

Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

If you see a Let's get started screen with options to try, buy, or activate Office, this means that Office is installed on your new PC as a 1-month trial of Microsoft 365 Family. You won't receive a product key from your PC manufacturer unless you paid for an Office product key card. Instead, you can start a trial of Microsoft 365 Family, or buy Office.

Review the warranty terms, check your warranty status, and learn about the protection plans for your Microsoft device or accessory.

Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.