Select your version of Microsoft 365 below to learn how to activate Microsoft 365. Activate Microsoft 365 or a non-subscription version of Office. Activate Office that's pre-installed on a new Windows device. Activate an Office purchase or offer that's included on a new Windows device.

Instead, for Microsoft 365, Office 2021, Office 2019 and Office 2016, you can view the Microsoft account that Office belongs to. This account takes the place of your product key and can be used to reinstall Office from the Microsoft account, Services & subscriptions page and to activate Office.

Check warranty status. To check the warranty status for Microsoft accessories like mice, keyboards, cameras, or headsets, contact us . For more detailed info, see Check your Microsoft warranty and create service orders or Manage devices used with your Microsoft account.

Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

Change your password with your email provider. See the following sections for instructions on changing your email account password for several major email providers. If your email account provider isn't listed, contact your admin or the email provider's help desk.

We’re investigating this issue now. In the meantime, sign in to your account to see your latest refund request status. You can view your Xbox purchase history on your Xbox console or the web. Use the steps below to review your info or get help with a charge that you don’t recognize.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > All apps > SharePoint.

Step 1: Verify your identity. You can request a password reset directly from your console if you have access to the phone number or alternate email that you previously provided. On the console Sign in screen, type in your email address, and then select the I forgot my password button.

Uninstall or remove apps and programs in Windows. Windows 10. There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.