A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.

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Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Hotmail is now Outlook.com To sign in to Hotmail, you'll need your Microsoft account username and password. Sign in at outlook.live.com

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The Microsoft Edge feature that blocks pop-ups is effective in preventing websites from automatically opening a new window or tab, or a partial window on top of your current web page. This feature is turned on by default. There are many different types of pop-ups, including advertisements, notices, offers, or alerts that can appear at various times on any web page. Some can be helpful, such as ...

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Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.