What if I can't find the recovery key? If your device is managed by an organization, check with your IT department to retrieve the recovery key. If you can’t find the BitLocker recovery key and are unable to undo any changes that caused it to be needed, you’ll have to reset your device using one of the Windows recovery options. Resetting your device will remove all of your files.

Developers have made amazing games and content for the Xbox network. To protect customers and developers, we provide a safe and secure way to make purchases in the Microsoft Store. To maintain this security, Xbox monitors for instances of marketplace theft or solicitation from the Xbox community.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Check the Xbox services, games, and apps for any service outages.

如何兑换礼品卡、Xbox 下载代码或令牌 Microsoft和 Xbox 礼品卡、下载代码和令牌的工作方式相同：一旦兑换到Microsoft帐户，即可在 Windows 或 Xbox 上的 Microsoft Store 在线商店 花费余额，并且可以获取最新应用、游戏、电影和电视节目的下载。 在某些国家或地区，你还可以购买 Surface、Xbox 和配件。

订阅退款 你可以随时取消 Xbox 订阅。 关闭定期计费将停止订阅的未来扣费，并使你在订阅到期之前使用其权益。 你也可能有资格立即取消并获得退款；但不是所有订阅费用都能退款。 若要详细了解 Xbox 订阅的退款策略以及如何取消订阅，请转到： Xbox 订阅取消和退款 可在此处检查 Xbox 订阅的状态 ...

Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

获取将数字 Xbox 游戏或订阅作为礼品发送给他人时遇到的问题的帮助。

Learn how to use and install mobile apps on your Windows 11 PC with the Windows Subsystem for Android™.

是否计划升级到新电脑？ 本指南将引导你完成自动将文件、设置和首选项从以前的电脑复制到新电脑的功能。 概述 设置新电脑时，此体验旨在将重要数据从以前的电脑传输到新电脑。 这意味着，你可以开始使用你的新电脑，并且你的所有文件、设置和首选项保持不变。 此体验适用于Microsoft没有 ...