Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1.

Add your accounts to Microsoft Authenticator. The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Get help with a damaged or unreadable code. If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

Block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel. If you're trying to remove malware, you can use Windows Security (or another antivirus tool), or you can use the Windows Malicious Software Removal tool.

In Windows Media Player, you can play audio CDs, data CDs, and data DVDs that contain music or video files (also known as media CDs). You can also play video CDs (VCDs), which are similar to DVDs, although the video quality isn't as high.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Open Safari, then choose Safari > Preferences, then select General. In the Homepage field, enter a wepage address. To simply use the webpage you're currently viewing, select Set to Current Page. Choose when your homepage is shown. Open new windows with your homepage: Select the New windows open with pop-up menu, then choose Homepage.

Use Outlook in the new Microsoft Edge. In Microsoft Edge, sign in to your Outlook on the web or Outlook.com account. Select Settings and more at the top of the window. Select Apps > Install this site as an app.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.