Locate your product key for Windows 10 or Windows 11. Depending on how you got your copy of Windows 10 or Windows 11, you'll need either a 25-character product key or a digital license to activate it.

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information.

How to make PC games work better. Troubleshoot game audio or video issues on Windows. Troubleshoot gameplay, performance, and stability issues on a Windows device. How to get software and driver updates for Windows devices. Optimize available storage by customizing game installations.

Making a console your home Xbox gives friends and family access to your games and content when you’re not signed in. Your home Xbox also lets you play your digital games offline. When you add a new account to a console and don’t set it to Lock it down during setup, we’ll automatically make that console your home Xbox.

Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

Xbox Elite Series 2 and Xbox Adaptive controllers. The Xbox Accessories app has even more configurations you can set for the Xbox Elite Series 2 Wireless Controller and the Xbox Adaptive Controller, such as: Remapping bumpers and paddles. Configuring the level of vibration. Adjusting stick sensitivity curves.

If you’re upgrading from Windows 10, we recommend you wait until you're notified through Windows Update that the upgrade is ready for your device. To check if Windows 11 is ready for your device, select Start > Settings > Update & Security > Windows Update > Check for updates.

Check here for the known game issues that we're currently tracking and find out what you can do about them. Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

If you can't sign into your Microsoft account, use our guided tool below to help you find the correct solution. Use your Microsoft account to sign in to Microsoft services like Windows, Microsoft 365, OneDrive, Skype, Outlook, and Xbox Live.